Ground handling Operative Clerical

Dnata Ltd; Paisley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Modern facilities

Career progression

Job summary

dnata is seeking a Ground Handling Operative for the Glasgow Airport office to support cargo operations in a fast-paced environment. You will create and update consignments in airline systems, manage cargo documents, collect payments, and handle customer inquiries with courtesy.

Role involves coordinating with warehouse and driving teams, and ensuring dangerous goods checks follow IATA and AVI standards. Full training is provided and a rotating 12-hour shift pattern is required.

Qualifications

• Previous office experience is desirable but not essential, as full training will be given to the right candidates who wish to share in dnata's vision, mission and values.

Responsibilities

• Create and update records of all consignments in the airline computer systems and separate and distribute cargo documents according to airline requirements.
• Serve customers collecting cargo including taking payments of charges and operate a telephone system in a polite and efficient manner.
• Liaise with warehouse staff and driving as appropriate.
• Check dangerous goods to IATA and AVI checks.

Skills

Office experience

Customer service

English fluency

Shift pattern

Job description

Ground Handling Operative, Office GLA

Would you like to join our cargo division?

The role is working in a fast-paced office environment at Glasgow Airport, alongside our prestigious Airline partners, helping to ensure their cargo is delivered safely and securely around the world

Job Summary

At dnata we handle a variety of cargo, ranging from live animals through to luxury cars, ensuring it is safely and securely prepared ready to travel.

You will be required to create and update records of all consignments in the airline computer systems and separate and distribute cargo documents according to airline requirements. You will also be expected to serve customers collecting cargo including taking payments of charges and operate a telephone system in a polite and efficient manner. In addition, you will also liaise with warehouse staff and driving as appropriate and be responsible for checking dangerous goods to IATA and AVI checks

Job Requirements

• Previous office experience is desirable but not essential, as full training will be given to the right candidates who wish to share in dnata's vision, mission and values
• Working a rotating 12-hour shift pattern across weekdays and weekends to support a 24/7 operation, with flexibility to work night shifts should future operational requirements require them.
• Ability to work with various airlines systems and basic computer skills is essential
• Fluent written English is essential
• Pre-employment checks - ability to achieve successful completion of the referencing (checkable 5 year employment/education history) and criminal record check procedures to meet dnata and CAA security regulations, and a satisfactory medical report

Benefits

• Competitive salary
• Modern facilities
• Opportunities for career progression
• Contributory Pension
• Eye-care Vouchers
• Free Parking
• Cycle to work scheme
• Internal Apprenticeships
• Full workwear
• Free access to Physiotherapy