Ground Handling & Admin Clerk – 24/7 Cargo Office

Dnata Ltd; Paisley; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Modern facilities

Career progression

Job summary

dnata is seeking a Ground Handling Operative for the Glasgow Airport office to support cargo operations in a fast-paced environment. You will create and update consignments in airline systems, manage cargo documents, collect payments, and handle customer inquiries with courtesy.

Role involves coordinating with warehouse and driving teams, and ensuring dangerous goods checks follow IATA and AVI standards. Full training is provided and a rotating 12-hour shift pattern is required.

Qualifications

• Previous office experience is desirable but not essential, as full training will be given to the right candidates who wish to share in dnata's vision, mission and values.

Responsibilities

• Create and update records of all consignments in the airline computer systems and separate and distribute cargo documents according to airline requirements.
• Serve customers collecting cargo including taking payments of charges and operate a telephone system in a polite and efficient manner.
• Liaise with warehouse staff and driving as appropriate.
• Check dangerous goods to IATA and AVI checks.

Skills

Office experience

Customer service

English fluency

Shift pattern

Job description

dnata is seeking a Ground Handling Operative for the Glasgow Airport office to support cargo operations in a fast-paced environment. You will create and update consignments in airline systems, manage cargo documents, collect payments, and handle customer inquiries with courtesy.

Role involves coordinating with warehouse and driving teams, and ensuring dangerous goods checks follow IATA and AVI standards. Full training is provided and a rotating 12-hour shift pattern is required.