Air Cargo Office Clerk – Admin & Customer Service

Dnata Ltd; Glasgow; Híbrido; GBP 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Modern facilities

Opportunities for career progression

Contributory Pension

Eye-care Vouchers

Free Parking

Cycle to work scheme

Internal Apprenticeships

Full workwear

Free access to Physiotherapy

Resumo da oferta

Dnata Ltd in Glasgow Airport is seeking a Ground Handling Operative to join the cargo division in a fast-paced office environment. You will create and update consignments in airline computer systems, distribute documents, take payments, operate a telephone system, and coordinate with warehouse staff.

The role requires flexibility for a 24/7 operation and fluent written English, with necessary pre-employment checks.

Qualificações

• Previous office experience is desirable but not essential, as full training will be given to the right candidates who wish to share in dnata's vision, mission and values
• Working a rotating 12-hour shift pattern across weekdays and weekends to support a 24/7 operation, with flexibility to work night shifts should future operational requirements require them.
• Ability to work with various airlines systems and basic computer skills is essential
• Fluent written English is essential
• Pre-employment checks - ability to achieve successful completion of the referencing (checkable 5 year employment/education history) and criminal record check procedures to meet dnata and CAA security regulations, and a satisfactory medical report

Responsabilidades

• Create and update records of all consignments in the airline computer systems
• Separate and distribute cargo documents according to airline requirements
• Serve customers collecting cargo including taking payments of charges
• Operate a telephone system in a polite and efficient manner
• Liaise with warehouse staff and driving as appropriate
• Be responsible for checking dangerous goods to IATA and AVI checks

Conhecimentos

Office experience

Fluent English

Customer service

Airline systems

Ferramentas

Airline systems

Descrição da oferta de emprego

Dnata Ltd in Glasgow Airport is seeking a Ground Handling Operative to join the cargo division in a fast-paced office environment. You will create and update consignments in airline computer systems, distribute documents, take payments, operate a telephone system, and coordinate with warehouse staff.

The role requires flexibility for a 24/7 operation and fluent written English, with necessary pre-employment checks.