Grocery Store Manager

Rise Resourcing; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Rise Resourcing is seeking an experienced Store Manager for a leading food retailer in the United Kingdom. You will recruit, develop and lead the store team, delivering outstanding customer service while achieving commercial targets and KPIs.

Manage wages, wastage and compliance, and work with the Area Manager to set priorities and drive results. You will present weekly reports to Senior Management, handle escalated customer queries, and ensure the store runs efficiently through strong time and

Qualifications

• Ability to influence and negotiate effectively.
• Able to be resilient and adapt swiftly in a fast paced, retail environment.
• Excellent communication skills and the ability to liaise effectively at all levels.

Responsibilities

• Lead & develop the store team
• Ensuring achievements of store KPIs across various brand offerings
• Working with the Area Manager to set priorities and delivery goals
• Responsibility for the store representation, including customer experience, merchandising, layout etc.
• Maintaining relationships across the regional stores with other Store Managers
• Recruiting and develop the store team to ensure they fulfil their individual career potential
• Presenting weekly reports / figures and key information to the Senior Management team
• Dealing and resolving escalated customer queries
• Ensuring the store runs efficiently by organising your time & staff effectively

Job description

We are currently recruiting for an experienced Store Manager to join a leading food retailer.

As the Store Manager of this busy store, you will be responsible for recruiting, developing and managing the Store Team, delivering the highest standards of customer service to ensure customers return whilst achieving all set commercial, turnover revenue targets. Managing the store to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audits and compliance.

As the Store Manager some of your duties will include;

• Lead & develop the store team
• Ensuring achievements of store KPIs across various brand offerings
• Working with the Area Manager to set priorities and delivery goals
• Responsibility for the store representation, including customer experience, merchandising, layout etc.
• Maintaining relationships across the regional stores with other Store Managers
• Recruiting and develop the store team to ensure they fulfil their individual career potential
• Presenting weekly reports / figures and key information to the Senior Management team
• Dealing and resolving escalated customer queries
• Ensuring the store runs efficiently by organising your time & staff effectively

Key requirements for the role;

• Ability to influence and negotiate effectively
• Able to be resilient and adapt swiftly in a fast paced, retail environment.
• Excellent communication skills and the ability to liaise effectively at all levels