Grocery Manager

Zachary Daniels; Dungannon; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Bonus structure

Pension

Staff discount

Qualification opportunities

Career development

Job summary

Zachary Daniels is seeking an experienced Retail Manager to take ownership of a high-volume fresh food operation across Coffee, QSR and Deli departments. This hands-on leadership role covers day-to-day operations, people management, food safety and customer experience.

You will drive performance through staffing, training, inventory, and process improvements while maintaining the highest standards. Strong senior-level fresh food or QSR experience, team development and a real passion for quality

Qualifications

• Experience managing high-volume fresh food operations.
• Strong leadership and people development skills.
• Solid knowledge of food safety and allergen compliance.
• Commercial awareness with KPI-driven performance.

Responsibilities

• Take full operational ownership of the department, managing teams of up to 35 plus.
• Manage recruitment, onboarding, training, performance, absence and team development.
• Plan staffing and rotas effectively to meet customer demand and commercial targets.
• Ensure excellent standards of food safety, hygiene, allergen management and legal compliance.
• Monitor all key performance indicators, taking action to improve performance.
• Ensure product availability, freshness, presentation and quality.
• Manage day-to-day production and preparation to meet customer demand while minimising waste.
• Identify and resolve operational issues quickly to maintain smooth service.
• Work closely with the Store Manager on; new products / menus to drive sales and seasonal times.
• Ensure new products and processes are implemented effectively across the operation.
• Use customer and team feedback to improve products, processes and overall department performance

Skills

Fresh goods

Grocery

Deli

QSR

People leadership

Job description

An exciting opportunity for an experienced Manager to take ownership of a high-volume fresh food operation. We are currently recruiting for a Retail Manager to oversee a range of fresh food departments, including Coffee, QSR and Deli.

This is a hands-on leadership role with responsibility for the day-to-day operation, people management, food safety, compliance, commercial performance and customer experience across the departments.

Key Responsibilities

Take full operational ownership of the department, managing teams of up to 35 plus.

Manage recruitment, onboarding, training, performance, absence and team development.

Plan staffing and rotas effectively to meet customer demand and commercial targets.

Ensure excellent standards of food safety, hygiene, allergen management and legal compliance.

Monitor all key performance indictors, taking action to improve performance.

Ensure product availability, freshness, presentation and quality.

Manage day-to-day production and preparation to meet customer demand while minimising waste.

Identify and resolve operational issues quickly to maintain smooth service.

Work closely with the Store Manager on; new products / menu's to drive sales and seasonal times.

Ensure new products and processes are implemented effectively across the operation.

Use customer and team feedback to improve products, processes and overall department performance

About You

We're looking for an experienced ideally in Fresh Goods, Grocery, Deli or QSR at Management level with a strong background in leading teams within a fast-paced environment.

Strong people leadership and team development skills.

Excellent knowledge of food safety and allergen compliance.

A strong commercial understanding, including lead KPI's in this sector

A hands-on approach and the ability to lead from the shop floor.

A genuine passion for food quality, customer service and operational standards.

An Advantage if you hold any food safety qualifications to support however not essential as can be provided in securing the role.

The Package

Bonus Structure

Pension, Holidays and staff discount.

Provided opportunity to secure qualifications in sector.

Development opportunities to progress and business seek to widen the business portfolio.