Greenspace & Street Cleansing Operations Lead

Trafford Council; Wythenshawe; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Generous Leave

Hybrid working

LGPS

Leadership development programs

Wellbeing initiatives

Job summary

Trafford Council in the Greater Manchester area is recruiting for a career grade Greenspace & Street Cleansing role. You will support development and performance management of greenspace and street cleansing services, working with the Greenspace & Street Cleansing Manager.

This is a contract-management heavy position, ensuring provider performance and meeting customer expectations. Working alongside internal and external stakeholders, you will monitor delivery, investigate issues, and drive

Qualifications

• Experience in greenspace, street cleansing, environmental services, grounds maintenance or similar operational service.
• Ability to communicate, negotiate and influence with a wide range of stakeholders.
• Experience monitoring service delivery and managing contractor or service performance.
• Ability to interpret performance data, identify trends and use evidence to drive improvements.

Responsibilities

• Support development and performance management of Trafford's greenspace and street cleansing services.
• Handle contract management and work with the service provider to meet customer expectations and targets.
• Monitor delivery, investigate issues and challenge performance.
• Build productive relationships with internal and external stakeholders to resolve issues and deliver positive outcomes.

Skills

greenspace management

stakeholder management

contract management

performance data analysis

learning and development

frontline service delivery

Job description

Trafford Council in the Greater Manchester area is recruiting for a career grade Greenspace & Street Cleansing role. You will support development and performance management of greenspace and street cleansing services, working with the Greenspace & Street Cleansing Manager.

This is a contract-management heavy position, ensuring provider performance and meeting customer expectations. Working alongside internal and external stakeholders, you will monitor delivery, investigate issues, and drive