Graduate Surveyor (Subsidence)

Exchange Street Claims & Financial Services; Rowberrow; On-site; GBP 26,000 - 34,000; Full time

Job summary

Exchange Street Claims & Financial Services is seeking a Graduate Building Surveyor (Subsidence) to work on subsidence claims, delivering professional surveying services for insured properties.

You will attend sites, assess structural issues, and determine technical and insurance requirements to reinstate buildings, coordinating with policyholders, insurers and contractors. The role also involves managing your own workload and keeping accurate records while collaborating with teams across the UK.

Qualifications

• Degree in Building Surveying.
• Strong written and verbal communication skills.
• Excellent customer service and organization.

Responsibilities

• Deliver professional subsidence and building surveying services for domestic and commercial insurance claims.
• Attend site to carry out technical assessments and investigate claims.
• Manage your own workload and portfolio to meet business goals and service level agreements.
• Visit damaged properties regionally to assess structural issues and determine requirements needed to reinstate buildings.
• Collaborate with policyholders, insurers, loss adjusters, authorities, contractors and stakeholders to resolve claims.
• Maintain accurate records in the claims management system to ensure transparency and continuity.
• Support colleagues across the UK and promote a culture of shared expertise.

Skills

Strong communication skills

Excellent customer service

Organizational skills

Education

Degree in Building Surveying

Job description

Our client is currently seeking a Graduate Building Surveyor (Subsidence) to work subsidence claims. You will mainly deal with properties affected by subsidence.

The Role

• Deliver professional subsidence and building surveying services for domestic and commercial insurance claims
• Attend site to carry out technical assessments and the investigation of claims
• Take full ownership of your workload, managing your own portfolio efficiently to meet business goals and service level agreements.
• Visit damaged properties across your region to assess structural issues, diagnose causes, and determine the technical and insurance requirements needed to reinstate buildings.
• Work closely with policyholders, insurers, loss adjusters, local authorities, contractors, and other stakeholders to drive claims to a fair and timely resolution. Maintain accurate, detailed records within our claims management system to ensure transparency and continuity.
• Collaborate with colleagues across the UK, supporting other regions when needed and contributing to a culture of shared expertise.
• Uphold company policies and champion our commitment to treating customers fairly in every interaction

Skills / Qualifications

• Degree in Building Surveying
• Strong communication skills, both written and verbal
• Excellent customer service, organizational & communication skills