Graduate Surveyor (Subsidence)

Exchange Street Claims & Financial Services; Ouzlewell Green; On-site; GBP 23,000 - 29,000; Full time

Job summary

Exchange Street Claims & Financial Services is seeking a Graduate Building Surveyor (Subsidence) to join our team. The role centers on delivering subsidence and building surveying services for domestic and commercial insurance claims, with on-site assessments and technical investigations of claims.

You will take ownership of your workload, visit damaged properties across your region to diagnose causes and determine the technical and insurance requirements needed for reinstatement, while

Qualifications

• Degree in Building Surveying.
• Strong communication and written/verbal skills.
• Excellent customer service and organization.

Responsibilities

• Deliver professional subsidence and building surveying services for domestic and commercial insurance claims.
• Visit damaged properties to assess structural issues and diagnose causes.
• Attend site to carry out technical assessments and investigations of claims.
• Manage workload and portfolio to meet business goals and SLAs.
• Collaborate with policyholders, insurers, loss adjusters, and contractors to drive claims to resolution.

Skills

Strong communication

Customer service

Organizational skills

Education

Degree in Building Surveying

Job description

Our client is currently seeking a Graduate Building Surveyor (Subsidence) to work subsidence claims. You will mainly deal with properties affected by subsidence.

The Role

• Deliver professional subsidence and building surveying services for domestic and commercial insurance claims
• Attend site to carry out technical assessments and the investigation of claims
• Take full ownership of your workload, managing your own portfolio efficiently to meet business goals and service level agreements.
• Visit damaged properties across your region to assess structural issues, diagnose causes, and determine the technical and insurance requirements needed to reinstate buildings.
• Work closely with policyholders, insurers, loss adjusters, local authorities, contractors, and other stakeholders to drive claims to a fair and timely resolution. Maintain accurate, detailed records within our claims management system to ensure transparency and continuity.
• Collaborate with colleagues across the UK, supporting other regions when needed and contributing to a culture of shared expertise.
• Uphold company policies and champion our commitment to treating customers fairly in every interaction

Skills / Qualifications

• Degree in Building Surveying
• Strong communication skills, both written and verbal
• Excellent customer service, organizational & communication skills