Graduate Market Data Support Engineer

Options Technology; Cambridge; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Health & Wellness

Family Leave Benefits

Professional Growth Programs

Retirement / Pension

Job summary

Options Technology Ltd. is seeking a Graduate Market Data Support Engineer in Cambridge to join our global support team.

You will be the front line for our market data platform, ensuring real-time and historical data services run smoothly in a fast-paced, client-facing environment. The role involves Linux administration, API support, and scripting in Python or Bash, with opportunities to learn and grow within a high-performing team that values innovation and travel.

Qualifications

• Degree (or equivalent) in Computer Science, Engineering, Mathematics or related field.
• Familiarity with Linux OS or willingness to learn.
• Scripting experience in Python or Bash.
• Basic understanding of networking concepts (TCP/UDP, DNS).
• Strong communication skills for client interactions.
• Curious, analytical mindset with methodical problem-solving.
• Interest in financial markets or market data is desirable but not essential.

Responsibilities

• Provide front-line support to clients activating real-time market data APIs across languages.
• Monitor global servers and network devices, identify and resolve issues proactively and reactively.
• Build and maintain client relationships through ongoing engagement.
• Assist with onboarding and certification of new market data feeds and integrations.
• Contribute to incident reviews with root-cause analysis and preventative actions.

Skills

Linux basics

Python scripting

Networking basics

Client communication

Analytical mindset

Problem solving

Education

Bachelor's degree in Computer Science, Engineering, Mathematics or related

Job description

Graduate Market Data Support Engineer Location: Cambridge Salary: Competitive

Who are we?

Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).

Why Options?

Global travel: We have offices in New York, Chicago, Toronto, Hong Kong, Singapore, Tokyo, Paris, London, Cambridge, Belfast and more.

Career Development: You will have access to professional skills development and technical training designed to help you grow throughout your career with us.

High-Performing, Autonomous Teams: Join a self-sufficient, successful team where your ideas can make a real impact.

Competitive Rewards: In addition to a competitive salary, we reward our employees with a range of bonus incentives and a comprehensive benefits package.

The Role

We are looking for Graduate Market Data Support Engineers to join our global support team. You will be the front line for our market data platform, keeping the servers and services that power real-time and historical data delivery healthy. This is a hands-on technical role combining server monitoring, API support, and Linux administration in a fast-paced, client-facing environment.

Typical job duties would include:

• Providing front-line support to clients, helping them integrate with real-time market data APIs across multiple programming languages.
• Monitoring a global estate of servers and network devices, identifying and resolving issues both proactively and reactively.
• Building strong client relationships through regular engagement.
• Assisting with the onboarding and certification of new market data feeds and client integrations.
• Contributing to incident reviews, helping to document root causes and preventative actions.

We are looking for someone who can demonstrate:

• A degree (or equivalent experience) in Computer Science, Engineering, Mathematics or a related discipline.
• Familiarity with Linux operating systems - or a genuine enthusiasm to learn.
• Scripting experience in at least one language (e.g. Python or Bash), this can include experience gained through personal projects and studies.
• A basic understanding of networking concepts (how devices connect, TCP/UDP, DNS); hands-on experience is not expected.
• Strong communication skills and ability to communicate effectively with clients.
• A curious, analytical mindset and a methodical approach to problem-solving.
• An interest in financial markets or market data is desirable, but not essential.

We're also looking for candidates with:

• Strong research, writing and communication skills.
• Ability to work in a fast-paced and changeable working environment.
• Exceptional organisational skills and strong attention to detail.
• Desire to travel and see the world.
• Ability to work independently and manage your own projects in a professional manner.
• A passion for innovation and the financial technology sector.
• Strong interpersonal skills.
• Project management skills and proven ability to manage own workload.

What We Offer

We provide a competitive benefits package tailored to the technology and financial services sector:

• Health & Wellness: Comprehensive healthcare support, risk benefits and digital wellness resources.
• Family Support: Enhanced family leave benefits.
• Professional Growth: Access to professional learning platforms and internal development programs.
• Retirement: Pension/retirement schemes to support your long-term financial planning.