Graduate Colleague Experience & Events Coordinator

8120 Barclaycard UK; Greater London; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

Barclaycard Payments is seeking a Colleague Happiness Officer (Graduate level) to help shape welcoming, connected offices in Northampton and London. The role blends culture, events, communications and colleague experience to bring our standalone identity to life.

You will design inclusive office routines, organise events, celebrate milestones, and partner with leaders to tell compelling stories across the business, with hybrid working and visible sponsorship.

Qualifications

• Recent graduate or equivalent early-career experience excited by culture, events, communications, and colleague experience.
• Experience in organising, managing and promoting an event (professionally or otherwise) would be useful
• Natural organiser who can manage several activities at once, follow through on details and stay calm when plans change.
• Warm, confident and comfortable building relationships with graduates, senior leaders, customers, and external suppliers.
• Creative and resourceful, with judgement to turn a good idea into a practical, inclusive and cost-conscious experience.
• Clear communicator who can write engaging invitations, updates and recognition messages.
• Curious and data-minded, with ability to use feedback and simple measures to improve future activity.
• Willing and able to work regularly from both Northampton and London, with occasional flexibility around event timings.

Responsibilities

• Create a great office experience: design a lively, inclusive calendar of events and everyday routines across Northampton and London, balancing consistency with the different needs of each office.
• Build regular moments of connection: organise weekly drinks and other informal gatherings, ensuring activities are well planned and responsibly managed and welcoming to all colleagues.
• Celebrate our people: coordinate birthday celebrations, new joiner shout-outs, work anniversaries, and other milestones so that colleagues feel recognised from day one.
• Bring business success to life: create timely, engaging ways to celebrate customer wins, delivery milestones, and team achievements, working with leaders and communications colleagues to tell the story clearly.
• Make customer visits memorable: arrange engaging customer visits, including agendas, office welcomes, interactive sessions, showcases and follow-up, so visitors experience the energy and professionalism of BPL.
• Help shape BPL’s standalone identity: support initiatives that establish the culture, traditions, language, and colleague experience of BPL as a standalone company.
• Listen and improve: gather colleague ideas and feedback through regular conversations, pulse checks, and participation data, then test and refine activities.
• Coordinate brilliantly: manage event plans, venues, suppliers, invitations, communications, budgets, risk considerations, and logistics across both locations.
• Champion inclusion: design activities that are accessible, culturally aware and appealing to a broad range of colleagues, including hybrid workers and new starters.
• Support our local communities: organise volunteering, fundraising and community events in Northampton and London, and establish partnerships with local businesses and community organisations to create shared opportunities and lasting local impact.
• Build a network of culture champions: partner with volunteers and stakeholders in both offices so that energy and ownership are shared across the business.

Job description

Barclaycard Payments is seeking a Colleague Happiness Officer (Graduate level) to help shape welcoming, connected offices in Northampton and London. The role blends culture, events, communications and colleague experience to bring our standalone identity to life.

You will design inclusive office routines, organise events, celebrate milestones, and partner with leaders to tell compelling stories across the business, with hybrid working and visible sponsorship.