Graduate Client Manager

The Profs; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Weekly company PT session

31 days annual leave including Bank/HB

Two WFH days per week

Casual dress code

Ongoing training and development

Job summary

The Profs, an award-winning EdTech company, is seeking a motivated graduate to join our Tuition Sales Team in London. You will be the first contact for inbound tuition enquiries, build client relationships, and manage the full matching process to pair clients with the right tutor.

You will demonstrate the value of our service, collaborate with tutors for high-quality matches, and contribute to team strategy.

Qualifications

• Graduate role open to ambitious individuals
• Ability to handle inbound tuition enquiries
• Strong communication and relationship-building skills
• Proactive with ownership of tasks
• Team player who can contribute to strategy

Responsibilities

• Act as the first point of contact for inbound tuition enquiries
• Build strong relationships with clients and manage the full matching process
• Demonstrate the value of our service to clients and ensure proper tutor matches
• Collaborate with tutors to create high-quality, long-term matches
• Contribute to team strategy and continuous improvement initiatives
• Support a sales-driven client success environment with a focus on quantity and quality of matches

Skills

Strong communicator

Relationship building

Ownership

Team player

Sales mindset

Job description

The Profs is an award-winning EdTech company specialising in higher-education tutoring and admissions consulting for clients around the world. We support tens of thousands of students and work with thousands of expert tutors globally.

Our achievements include:

• Young Entrepreneur of the Year
• Innovation Grant from the Department for Education
• Featured in the UK's Top 100 Startups

Founded in 2015 by the Evans brothers, our mission is to combine exceptional tutors with innovative technology to help students achieve life-changing academic success.

About the Role

We are entering a significant phase of growth and are looking for a motivated graduate to join our Tuition Sales Team.

In this role, you will:

• Act as the first point of contact for inbound tuition enquiries
• Build strong relationships with clients and manage the full matching process
• Use your sales skills to demonstrate the value of our service and ensure clients are matched with the right tutor
• Collaborate with tutors to create high-quality, long-term matches
• Contribute to team strategy and continuous improvement initiatives

This is a sales-driven client success role, where success is measured by both quantity and quality of matches.

About You

We're looking for someone who is:

• Ambitious and excited by the opportunity to grow within a high-performing business
• A strong communicator who can confidently engage with clients, tutors and internal teams
• Responsible, proactive and able to take ownership of tasks
• Quick-thinking and comfortable solving problems in real time
• A team player who celebrates collective success

Hours:

Monday-Friday

• 9:00-17:00 (three days per week)
• 5 days a year on a weekend or bank holiday during high demand periods (time given back in lieu)

Location:

Hybrid - based in Canary Wharf.

Initial onboarding requires full-time in-office attendance. Once trained, the team works three days in the office and two days from home.

£26,000-£32,000 per annum (DOE, inclusive of OTE)

The Profs has met or exceeded its targets every year and continues to achieve year-on-year growth.

Our culture is social, collaborative and centred around continuous growth. We regularly host team events and celebrate key milestones. Recent socials have included axe throwing, electric shuffleboard, virtual clay pigeon shooting and curling.

Additional benefits include:

• Weekly company PT session
• 31 days annual leave including Bank Holidays (with opportunities to earn additional days)
• Two work-from-home days per week
• Casual dress code
• Ongoing training and development from experienced sales leaders