Graduate B2B Tech Sales Exec – Cloud CX Solutions

Content Guru; Glasgow; On-site; GBP 24,000 - 38,000; Full time

Job summary

Content Guru is seeking graduates to join our sales team in Glasgow as Business Development Executive. You will sell innovative CX and cloud communications solutions to customers globally, attending events and developing lasting relationships with support from experienced peers.

You will receive industry-leading training on our product suite and sales techniques to set you up for success. This is a thriving technical environment with opportunities to grow your career in a fast-paced company.

Qualifications

• Bachelor’s degree/equivalent or significant equivalent work experience.
• Retail or other customer-facing experience.
• Experience of working in a team to deliver a project or task.
• Demonstrable interest and experience in selling a product or concept.
• Experience of using a CRM or similar tool.
• IT/telecoms experience.
• Interpersonal skills, including effective influencing and negotiating.
• Well-presented and able to speak/communicate confidently with customers.
• Numerate.
• Attention to detail, able to spot inaccuracies or inconsistencies in materials.
• Tenacious attitude, willing to put required effort in to achieve their targets.

Responsibilities

• Continuously develop understanding of key products and technology relevant to our services.
• Remain aware of industry developments.
• Illustrate business advantage of our products and services to customers and other sales colleagues.
• Contribute thought and expertise to brand/marketing activities as required.
• Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.
• Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.
• Create and maintain documented account development plans.
• Work with marketing or other internal departments to proactively identify and target customers.
• Build sales approaches for specific customer accounts.
• Develop and maintain an adequate pipeline of opportunities.
• Provide accurate forecasting of opportunities by effectively progressing sales opportunities.
• Keep internal systems and contacts up to date with progress.
• Regularly contact and build effective relationships with existing and potential customers.
• Drive the promotion and sale of additional services to or through the customer.
• Maintain knowledge of customer objectives and key personnel.
• Set customer expectations during sales, delivery and throughout the contract.
• Coordinate internal teams to deliver to customer expectations.
• Escalate on behalf of the customer as required.
• Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins for appropriately sized bids to the role level.
• Coordinate any virtual bid team to deliver a quality bid/tender ahead of deadlines, escalating as required to sales management.
• Qualify prospective customer accounts fully in order to ensure all likely customer questions/interests are addressed constructively during the sales process.

Skills

Customer-facing experience

Interpersonal skills

Negotiation

Team collaboration

Numerate

Communication

Education

Bachelor’s degree/equivalent or significant equivalent work experience

Tools

CRM

Job description

Content Guru is seeking graduates to join our sales team in Glasgow as Business Development Executive. You will sell innovative CX and cloud communications solutions to customers globally, attending events and developing lasting relationships with support from experienced peers.

You will receive industry-leading training on our product suite and sales techniques to set you up for success. This is a thriving technical environment with opportunities to grow your career in a fast-paced company.