GPA Programme Administrator

Primary Care Workforce Academy; Bromley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

27 days annual leave

8 bank holidays

My Day leave for birthday

Cycle to Work

Car Salary Sacrifice

Home & Tech Salary Sacrifice

Job summary

PCWA CIC in Bromley, delivering the GPA Programme across England, is seeking a proactive GPA Programme Administrator to coordinate administration, learner onboarding and stakeholder communications to ensure a seamless learner journey.

You’ll manage records, events and reporting with high attention to detail, support financial administration and programme compliance, and build strong relationships with learners, practices and training providers while working in a flexible, customer‑focused team.

Qualifications

• GCSE level (or equivalent) including English and Mathematics.
• Strong organisational and administrative experience in a busy office.
• Proficient with Microsoft 365 apps (Outlook, Word, Excel, Teams).
• Excellent communication and stakeholder liaison skills.
• Ability to manage records, reports and data with high accuracy.
• Understanding of data protection and confidentiality requirements.

Responsibilities

• Coordinate learner registrations, enrolments and onboarding.
• Act as first point of contact for learners, practices and providers.
• Build relationships with programme stakeholders.
• Organise meetings, workshops, webinars and learner engagement events.
• Produce and maintain accurate records and programme data.
• Support financial administration and programme compliance.
• Contribute to development and improvement of programme processes.

Skills

Administrative experience

Organisation

Customer-focused

Communication

Education

GCSEs including English and Maths

Tools

Outlook

Word

Excel

Teams

Job description

Location: Northside House, Bromley with occasional national travel

Hours: Full Time/Part Time with core days between Tuesday and Thursday

Rate of Pay: £14.80 per hour

Be Part of Something Bigger.

Join the team delivering our award-winning GPA Programme and help empower the next generation of General Practice Assistants.

At PWCA CIC, we’re looking for a proactive and highly organised GPA Programme Administrator who thrives on supporting people and making things happen behind the scenes to coordinate the delivery of a programme transforming primary care across England. You’ll play a vital role in ensuring learners, educators and stakeholders have an outstanding and seamless experience from start to finish.

About Us

PCWA CIC is a primary care workforce and education organisation dedicated to making primary care the best place to work and learn. We design and deliver high‑quality education and workforce programmes across GP practices, PCNs, Training Hubs, ICs, universities and national NHS partners.

Our national General Practice Assistant (GPA) Programme is delivered across all seven NHS England regions and has recently been recognised with a Princess Royal Training Award.

Education is central to our work. We prioritise engaging, practical and supportive learning that helps people progress in their careers. As a Community Interest Company, we reinvest income into strengthening our organisation, developing our workforce and supporting primary care systems.

About The Role

The Programme Administrator provides essential administrative and coordination support to ensure smooth delivery of the GPA Programme. Acting as a key point of contact for learners, practices and workforce partners, the role supports programme processes, maintains accurate records, coordinates events and contributes to reporting and performance monitoring.

This role suits someone with strong organisational skills, excellent attention to detail and a professional, customer focused approach.

What You’ll Be Doing

• Coordinate learner registrations, enrolments and onboarding
• Act as a first point of contact for learners, practices, and training providers, responding to queries professionally and promptly
• Build effective working relationships with programme stakeholders
• Organise meetings, workshops, webinars and learner engagement events
• Produce and maintain accurate records, reports and programme data
• Support financial administration and programme compliance
• Contribute to the ongoing development and improvement of programme processes

What We’re Looking For

• Previous administrative experience within a busy office or programme environment
• Educated to GCSE level (or equivalent) including English and Mathematics
• Confident using Microsoft Office 365 applications including Outlook, Word, Excel and Teams
• Understanding of data protection and confidentiality requirements
• Experience coordinating meetings, events or training programmes
• Experience producing reports, handling data, and maintaining accurate databases and records
• Exceptional interpersonal skills with a professional, customer-focused approach and the ability to build positive relationships with multiple stakeholders
• Excellent organisation and prioritisation skills

About You

• Ability to work independently and as part of a team
• High level of accuracy in data entry and record keeping
• Ability to maintain confidentiality
• Strong attention to detail
• Professional and reliable

Why Join Us?

• 27 days of annual leave plus 8 bank holidays and \"My Day\" leave to celebrate your birthday (one extra paid day off to be taken during your birthday month)
• BHN Extras: Available schemes include Cycle to Work, Car Salary Sacrifice, and Home & Tech Salary Sacrifice

Applications will close on the 4th of October.

Interviews are expected to take place during the week commencing 2nd of November 2026.

PCWA CIC is a diverse place to work and we believe that for primary care to truly represent the populations that we serve then we need a workplace culture that truly reflects this.