Receptionist/Administrator

Chase Medical; United Kingdom; On-site; GBP 19,286 - 22,041; Full time

Benefits offered by this job

Parking

4 weeks annual leave + bank holidays

Training Practice environment

Public transport access

Job summary

Chase Medical is seeking an experienced Receptionist/Administrator for a well-established Training GP Practice in Hyde. You will be the first point of contact, greet patients, manage reception duties, and support the clinical and admin teams in a busy patient-focused environment.

The role requires EMIS Web and Docman knowledge, clinical coding experience, and excellent communication and organisational skills.

Qualifications

• Previous experience working in a GP Practice or Primary Care setting.
• Strong working knowledge of EMIS Web and Docman.
• Experience with clinical coding.
• Excellent communication and organisational skills.
• Professional, friendly and patient-focused approach.
• The ability to work efficiently in a busy environment.

Responsibilities

• Greeting patients and managing reception duties.
• Booking and managing appointments.
• Registering new patients and maintaining accurate patient records.
• Clinical coding.
• Processing correspondence using Docman.
• Using EMIS Web to manage patient information.
• Supporting clinicians with administrative tasks.
• Responding to patient enquiries in person and over the phone.

Skills

Excellent communication

Organisational skills

Professional demeanor

Patient-focused approach

Ability to work in busy environment

Tools

EMIS Web

Docman

Clinical coding

Job description

• Training Practice with development opportunities

Easily accessible location with nearby parking

A well-established, CQC-rated Good Training GP Practice in Hyde is seeking an experienced Receptionist/Administrator to join their welcoming and supportive team.

This is an excellent opportunity for someone with previous Primary Care experience who is looking for a stable, long-term position within a busy, patient-focused practice. As a Training Practice, the surgery is committed to supporting staff development while maintaining the highest standards of patient care.

The Role

As the first point of contact for patients, you'll play a vital role in ensuring the smooth day-to-day running of the practice. You'll be responsible for providing a professional and friendly service while supporting the wider clinical and administrative teams.

Key Responsibilities

• Greeting patients and managing reception duties
• Booking and managing appointments
• Registering new patients and maintaining accurate patient records
• Clinical coding
• Processing correspondence using Docman
• Using EMIS Web to manage patient information
• Supporting clinicians with a range of administrative tasks
• Responding to patient enquiries both in person and over the telephone

About You

The successful candidate will have:

• Previous experience working in a GP Practice or other Primary Care setting
• Strong working knowledge of EMIS Web and Docman
• Experience with clinical coding
• Excellent communication and organisational skills
• A professional, friendly and patient-focused approach
• The ability to work efficiently in a busy environment

What's on Offer

• £14.00 - £15.00 per hour, depending on experience
• 4 weeks annual leave plus bank holidays
• Opportunity to work within a respected GP Training Practice
• Supportive and collaborative working environment
• Excellent public transport links and nearby parking