GP Practice Dispenser / Dispensary Assistant

NHS Jobs; Canterbury; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Jobs in Canterbury is seeking a GP Practice Dispenser / Dispensary Assistant to support the dispensary team in a busy primary care setting. You will dispense medicines, check labels and maintain accurate patient records while delivering a courteous service to patients and carers.

Joint work with GPs, nurses and reception staff, you will manage prescriptions, stock, deliveries and the cold chain, while participating in induction and ongoing training to uphold safety and quality standards.

Responsibilities

• Prepare, label and dispense medication accurately in accordance with prescriptions.
• Check dispensed medicines against prescriptions and refer uncertainties to the GP.
• Process repeat prescription requests and manage timescales.
• Provide a calm, courteous service to patients and respond to queries within the role.
• Maintain dispensing records within the patient record.
• Receive and check deliveries and arrange the return of incorrect or unsuitable goods.
• Rotate stock and monitor expiry dates; ensure medicines are stored safely.
• Maintain the cold chain for refrigerated medicines and monitor records.
• Collect prescription charges and ensure declarations completed correctly.
• Support the safe management of controlled drugs and assist with reconciliation when requested.
• Help maintain a clean, tidy, organised and safe dispensary environment.
• Work collaboratively with the dispensary team, GPs, nurses, Practice Manager and other colleagues.
• Participate in induction, training and continuing development.

Job description

GP Practice Dispenser / Dispensary Assistant

As a member of the dispensary team, you will: Prepare, label and dispense medication accurately in accordance with prescriptions, practice procedures and relevant professional requirements. Check dispensed medicines carefully against prescriptions and refer any uncertainty to the appropriate GP or authorised clinician. Process repeat prescription requests and help ensure prescriptions and medication are prepared within the required timescales. Provide a calm, courteous and helpful service to patients, responding appropriately to medication and prescription queries within the boundaries of the role. Act as an effective link between patients, clinicians and other members of the practice team. Maintain complete and accurate dispensing records within the patient record. Order medication and other dispensary supplies through the appropriate wholesaler systems. Receive and check deliveries, record the required information and arrange the return of incorrect or unsuitable goods. Rotate stock, monitor expiry dates and ensure medicines are stored safely and correctly. Maintain the cold chain for refrigerated medicines and complete the required monitoring records. Collect prescription charges and ensure that the relevant patient declarations are completed correctly. Support the safe management and required documentation of controlled drugs, including assisting with reconciliation where requested. Help maintain a clean, tidy, organised and safe dispensary environment. Work collaboratively with the dispensary team, GPs, nurses, Practice Manager and other colleagues. Participate in relevant induction, training and continuing development. Provide reasonable support to the reception team when required. Undertake other appropriate duties requested by the Partners or Practice Manager.