GP Practice Dispenser / Dispensary Assistant

The Old School Surgery; Bridge; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

NHS Pension Scheme

5.6 Weeks Annual leave

Ample free on-site parking

Job summary

The Old School Surgery, a village GP practice, seeks a reliable Dispenser/Dispensary Assistant to join a friendly team in Chartham. You will prepare, label and dispense medications, support repeat prescriptions, and maintain dispensing records with a focus on patient safety and service quality.

Previous practice dispensary experience is advantageous but not essential. Training, NHS Pension and generous annual leave are highlights of the role.

Qualifications

• Excellent attention to detail and accuracy in dispensing.
• Confident communication with patients and staff.
• Willingness to learn and work as part of a team.

Responsibilities

• Accurately prepare, label and dispense medications per prescriptions and procedures.
• Check dispensed medicines against prescriptions and raise concerns with a GP.
• Process repeat prescriptions promptly within required timescales.
• Provide courteous, helpful service and answer patient queries within role boundaries.
• Liaise with patients, clinicians and practice staff.
• Maintain accurate dispensing records in patient files.
• Order medications via approved wholesalers and check deliveries.

Skills

Attention to detail

Clear communication

Customer service

Job description

Are you organised, approachable and committed to providing a safe and helpful service to patients? Old School Surgery is looking for a reliable and conscientious GP Practice Dispenser/Dispensary Assistant to join our established team. This is an important and varied role at the heart of our village practice. You will help ensure that our dispensing patients receive their medication safely, accurately and on time, while providing a friendly and professional service. You will work closely with our GPs, nurses, dispensary colleagues and wider practice team. The position would suit someone who has excellent attention to detail, communicates confidently and takes pride in delivering high-quality patient care., As a member of the dispensary team, you will:

• Accurately prepare, label and dispense medication in line with prescriptions, practice procedures and professional requirements.
• Check dispensed medicines against prescriptions and refer any concerns to a GP or authorised clinician.
• Process repeat prescriptions promptly and within required timescales.
• Provide a courteous, helpful service, responding to patient queries within the boundaries of the role.
• Liaise effectively with patients, clinicians and practice colleagues.
• Maintain accurate dispensing records in patient records.
• Order medication and supplies through approved wholesaler systems; receive and check deliveries, record details and arrange returns of incorrect or unsuitable goods.
• Rotate stock, monitor expiry dates and ensure medicines are stored safely.
• Maintain the cold chain for refrigerated medicines and complete monitoring records.
• Collect prescription charges and ensure patient declarations are completed correctly.
• Support the safe management, documentation and reconciliation of controlled drugs as required.
• Keep the dispensary clean, tidy, organised and safe.
• Work collaboratively with dispensary colleagues, GPs, nurses, the Practice Manager and wider practice team.
• Attend induction, training and continuing development activities.
• Provide reasonable reception cover when required.
• Undertake other appropriate duties as requested by the Partners or Practice Manager., We are proud of our welcoming, patient-focused atmosphere and the close working relationships across our clinical, dispensary and administrative teams. Our dispensary plays an essential part in supporting patients who rely on the practice for the safe and timely supply of their medication.
  Previous experience in a general practice dispensary would be an advantage, but it is not essential. We would also welcome applications from candidates with relevant dispensing, pharmacy, healthcare or customer-service experience who can demonstrate the accuracy, reliability and willingness to learn required for the role.
  The Old School Surgery is a friendly village general practice operating from a characterful converted Victorian school building in Chartham.
  A welcoming and supportive practice team.
• A varied role with regular patient contact.
• The opportunity to develop knowledge and experience within general practice.
• NHS Pension Scheme membership, if applicable.
• 5.6 Weeks Annual leave entitlement.
• Relevant training or qualification support, if required
• Ample free on-site parking.