Dispenser

Trinity Court Surgery; Stratford-upon-Avon; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

NHS Pension

Job summary

Trinity Court Surgery is recruiting a dispenser for our Claverdon Practice. You will process prescriptions as authorised by GPs and nurses, working 32 hours per week with NHS Pension available.

The role requires Level 2 NVQ in Dispensing and experience in a pharmacy, delivering patient care in a busy community setting.

Qualifications

• Level 2 NVQ in Dispensing completed.
• Experience in a community pharmacy environment.
• Excellent customer service skills and patient focus.
• Attention to detail and strong organisational abilities.

Responsibilities

• Provide excellent customer service and courteous help to customers.
• Offer informed advice on minor ailments and products.
• Use the cash register to serve customers and process prescriptions.
• Support the team in delivering pharmacy services and maintain branch standards.
• Monitor fridge temperature and record results; handle waste per SOPs.
• Sell medicines and handle prescriptions in line with legislation and company policy.
• Maintain personal appearance and comply with dress code.
• Manage stock levels and paperwork; follow SOPs and date checking procedures.

Skills

Customer service

Minor ailment advice

Team support

Stock control

Merchandising

Fridge monitoring

Education

Level 2 NVQ in Dispensing

Tools

Cash register

Job description

Job summary

An excellent opportunity for a dispenser, based at our Claverdon Practice.

Must have level 2 or dispensing and experience of working in a pharmacy.

To process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate in accordance with the principles of good practice.

Excellent rates of pay, and NHS Pension available.

Main duties of the job

• To provide excellent customer service, be polite and courteous to customers
• Offer informed advice on appropriate treatment of minor ailments and products
• Provide and support the team in delivering pharmacy services
• Maintain high standards of branch appearance through effective merchandising and housekeeping
• Monitor the fridge temperature and record results
• Deal with waste appropriately as per SOPs
• Sell medicines and handle prescriptions in line with the current pharmacy legislation and company policy
• Maintain high standards of personal appearance and adhere to the company dress code
• Order return and maintain stock levels in branch and complete necessary documentation
• Follow the company SOPs and protocols
• Ensure that company housekeeping and date checking procedures are followed
• Report any matters affecting the company, customer service, security etc.
• Maintain and submit all required paperwork

About us

Minimal NVQ level 2 Claverdon Surgery

A vacancy has arisen in our friendly and welcoming dispensary, and we are looking to employ a dispenser NVQ level 2 to join us. This is an excellent opportunity for a skilled dispenser who is passionate about patient care and looking to take on additional responsibility within a busy community setting.

We are a community-based practice that enjoys working well together, along side our friendly patients and clinical colleagues. This role would suit anyone looking for a new challenge within the pharmacy sector.

We require 32 hours a week. The successful candidate will be expected to work additional hours occasionally to cover dispensary annual leave to ensure we can offer a service to our patients 8.00am to 6.00pm Monday to Friday. Pension scheme is available.

We are seeking a well organised, friendly individual who has excellent customer service and organisation skills. This is a busy and varied role, and the successful applicant will be fully committed to attention to detail, patient safety and high-quality service provision.

If you have the relevant dispensary or pharmacy experience and would like to be a part of our friendly practice with a supportive clinical and managerial team, then we would like to hear from you.

Job responsibilities

• To provide excellent customer service, be polite and courteous to customers
• Offer informed advice on appropriate treatment of minor ailments and products
• Use the cash register to serve customers
• Provide and support the team in delivering pharmacy services
• Maintain high standards of branch appearance through effective merchandising and housekeeping
• Monitor the fridge temperature and record results
• Deal with waste appropriately as per SOPs
• Sell medicines and handle prescriptions in line with the current pharmacy legislation and company policy
• Maintain high standards of personal appearance and adhere to the company dress code
• Order return and maintain stock levels in branch and complete necessary documentation
• Follow the company SOPs and protocols
• Ensure that company housekeeping and date checking procedures are followed
• Report any matters affecting the company, customer service, security etc.
• Maintain good relationships with the pharmacy team, feeding back relevant customer comments and concerns with the aim of improving the customer experience
• Maintain and submit all required paperwork

The above list is not exhaustive. You may be required to perform other duties deemed as reasonable by your Manager.

Person Specification

Qualifications

• Level 2 NVQ in Dispensing

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