Governance & Risk Coordinator - Complaints & Incidents

University Hospitals of Derby and Burton NHS Foundation Trust; East Midlands; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a highly organised Complaints, Risk & Governance Co-ordinator to join the Cancer, Diagnostics & Clinical Support Division. You will help manage complaints, risks and incidents, liaise between clinical and administrative teams, and support governance processes across the division.

The role requires strong problem solving, timely responses, and proficient use of information systems to monitor activity and deliver high quality

Qualifications

• Significant administrative experience
• Ability to liaise between professionals and departments
• Strong organisation and problem solving skills

Responsibilities

• Track activity and requests accurately
• Resolve allocations and delays
• Support timely responses and learning activities
• Use key systems to produce and monitor information
• Produce high quality information for governance

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a highly organised Complaints, Risk & Governance Co-ordinator to join the Cancer, Diagnostics & Clinical Support Division. You will help manage complaints, risks and incidents, liaise between clinical and administrative teams, and support governance processes across the division.

The role requires strong problem solving, timely responses, and proficient use of information systems to monitor activity and deliver high quality