Goods In Administrator

Home Limited; Stafford; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Annual leave + bank holidays

Birthday extra day off

Pension plan

Health insurance

Life assurance

Discount scheme (Pets at Home)

Treats voluntary benefits

Job summary

Pets at Home is seeking a Goods in Administrator for the Stafford Fulfilment Centre. You will support the Goods In Warehouse Team, handling inbound deliveries, verifying documentation, and maintaining accurate records.

The role requires strong Excel skills, high attention to detail, and the ability to work methodically in a fast-paced distribution environment. This position is based on site in Stafford with a rotating 4-day pattern.

Qualifications

• Previous experience within an administration role (required).
• Experience working in a warehouse, logistics, or retail distribution environment (advantageous).
• Experience using Warehouse Management Systems (WMS) or inventory management systems (essential).
• Experience handling large volumes of data accurately (essential).

Responsibilities

• Front of house for external deliveries.
• Verify supplier documentation against received stock.
• Create and maintain records for all goods received.
• Manage inbound schedules and delivery bookings.
• Investigate and resolve delivery discrepancies, shortages, or damages.
• Maintain accurate inventory records and run basic reports.
• Process inbound deliveries in the Warehouse Management System (WMS).
• Produce daily, weekly, and monthly inbound performance reports.

Skills

Attention to detail

Numerical skills

Microsoft Office

Prioritisation

Communication

Problem solving

Organisational skills

Tools

WMS

Inventory systems

Job description

Goods in Administrator

Stafford Fulfilment Centre

Salary - £24,784.50 Friday - Monday rotating shift pattern: 6:00 – 14:00 / 14:00 – 22:00 (working 4 days paid for 5)

AtPets, our aim is to give the nation’s pets what they need to be at their ball-chasing, tail-wagging best. Because we will not rest until every spaniel has a squeezy toy. Every calico has a cat tree. Every rabbit has a run. We are motivated to find the best talent in the Logistics & Distribution industry. Right now, we are looking for an Administrator to join our Goods in Warehouse Team at our Fulfilment Centre in Stafford.

Candidate Profile Summary

We are looking for a highly organised, detail-oriented individual who thrives in a fast-paced distribution environment. The ideal candidate will be confident working with data, systems, people and multiple stakeholders while maintaining a high level of accuracy. Experience within warehouse, logistics, or retail distribution operations would be advantageous, alongside strong Microsoft Excel and administrative skills. This role is pivotal in supporting the efficient operation of the Goods In function and ensuring Pets at Home delivers the highest standards of service to its customers.

Job Description

• Front of house for external deliveries
• Verify supplier documentation against received stock.
• Create and maintain accurate records for all goods received.
• Complete delivery booking administration and maintain inbound schedules.
• Investigate and resolve delivery discrepancies, shortages, overages, and damages.
• Ensure all goods receipt transactions are completed accurately and within agreed timelines.
• Process inbound deliveries within the Warehouse Management System (WMS).
• Maintain accurate inventory records.
• Support stock investigations and reconciliation activities.
• Produce reports relating to inbound performance, inventory accuracy, and supplier compliance.
• Escalate stock variances to relevant operational teams.
• Assist with stock adjustment requests and administrative controls.
• Liaise with suppliers, transport providers, and internal departments regarding delivery issues.
• Respond professionally to inbound-related queries.
• Support supplier compliance processes by maintaining accurate records.
• Communicate delays or operational impacts promptly to relevant stakeholders.
• Produce daily, weekly, and monthly operational reports.
• Monitor and adherence to inbound SLA's
• Update tracking documents and operational dashboards.
• Support management with data analysis and reporting requirements.
• Ensure all administrative databases and filing systems are maintained accurately.

Experience

• Previous experience within an administration role.
• Experience working in a warehouse, logistics, supply chain, retail distribution, or FMCG environment.
• Experience using Warehouse Management Systems (WMS) or inventory management systems.
• Experience handling large volumes of data accurately.

Skills

• Excellent attention to detail.
• Strong numerical and analytical skills.
• Competent with Microsoft Excel, Word, Outlook, and Teams.
• Ability to prioritise workload in a fast-paced environment.
• Strong communication and interpersonal skills.
• Ability to investigate and resolve issues independently.
• Good organisational and time management skills.

Personal Attributes

• Proactive and self-motivated.
• Customer-focused approach.
• Reliable and dependable.
• Team player with a flexible attitude.
• Strong problem-solving capability.
• Ability to remain calm under pressure.

What you will get in return

• Attractive rates of pay.
• Annual Leave (including Bank holidays), with an increase after 2 years continuous service.
• An extra day’s holiday when it is your birthday.
• Stakeholder pension plan
• Personal Health Insurance scheme (if in Pension Scheme)
• Life assurance
• 20% Pets at Home discount scheme after 12 weeks service
• Pets’ “Treats” voluntary benefits package

Please note that we reserve the right to close this job advertisement prior to the stated closing date if suitable candidates are identified. We encourage interested applicants to submit their applications promptly.

“Pets just see people. They are not biased, and they do not discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience do not perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”