Golf Academy Assistant

JCB Golf & Country Club; Rocester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days’ holiday

Company pension access

Onsite gym

In-house doctor

Dentist

Visiting optician

ULEV car scheme

JCB Rewards Hub discounts

Cycle to Work Scheme

Job summary

JCB Golf & Country Club is seeking a Golf Academy Assistant to welcome Members and Guests, operate the shop till, and maintain stock for a premium retail experience. You will help present two coaching studios and a putting studio, while supporting member and guest activities.

The role requires a passion for golf, a friendly, professional manner, and flexible weekend availability. Previous golf industry experience is desirable but not essential.

Qualifications

• Experience in retail or customer service in a golf/club environment.
• Good IT skills and ability to use a till/POS system.
• Well organised, punctual and presentable with a can-do attitude.

Responsibilities

• Welcome Members and Guests to the Golf Club and assist with requests.
• Operate a Till System to process daily Golf Shop Sales.
• Merchandise and replenish stock for a world-class retail presentation.
• Manage storeroom and perform monthly stock takes.
• Oversee presentation of two Coaching studios and one Putting studio.
• Assist with Member & Guest Golf Activities.
• Manage practice facilities and Buggy Fleet.

Skills

Retail experience

Customer service

IT skills

Organised

Punctual

Golf knowledge

Weekend flexibility

Education

PGA qualification (preferred)

Tools

Till system

POS hardware

Job description

Salary: Competitive Salary
Contract Type: Full Time
Working Pattern: Permanent

The Opportunity – Golf Academy Assistant

About the role

The JCB Golf & Country Club, is constructed on a 240-acre site, sat next to the multi-national engineering and construction giant JCB. Set in the rolling Staffordshire countryside and boasting a 7308-yard par 72 championship golf course, JCB G&CC was designed to not only host our corporate members and guests, but to include an Annual Professional Championship. For 2026 we are proud to announce we will host LIV GOLF UK - as their sole event to be held on UK soil. Our Golf Academy Team are one of the first faces our golfers interact with. As a result, we are searching for an enthusiastic, hardworking, and presentable individual with a golfing background to work alongside our current team. The mission is to provide outstanding, world class member and guest services leaving memorable experiences along the way.

Please note a full DBS check will be carried out at offer stage.

• Welcome Members and Guests to the Golf Club, ensuring to assist with any requests they may have
• Operate a Till System to process daily Golf Shop Sales
• Merchandise and replenish stock to ensure a world class retail presentation
• Manage & organise a storeroom of shop stock – including the receiving of stock and monthly stock takes
• Oversee the presentation of two Coaching studios and one Putting studio
• Assist with Member & Guest Golf Activities
• Manage the practice facilities & Buggy Fleet Management

This will be suited to you if:

• You have a passion for developing a career in golf
• Working previously in the golf industry is desirable but not essential
• You exhibit a welcoming ‘can do’ attitude to any request made by member or guest
• Taking great pride in all that you do
• Knowledge of a retail operation
• Sufficient IT skills
• Always looking for opportunities to enhance the member and guest experience
• You must be presentable, punctual, well organised and enthusiastic
• Passionate about delivering the high standards for our guests in line with the JCB Golf & Country Club brand
• You handle feedback in a professional manner and respond well to tasks given
• A broad knowledge of Golf – including etiquette, various formats and local rules
• Flexibility is crucial as the role will include weekend working hours
• PGA Qualified or Trainee preferred, but not required

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care.

• competitive salary
• 33 days’ holiday
• access to our company pension
• our onsite gym
• in-house doctor
• dentist
• visiting optician
• an ULEV car scheme available for our employees
• JCB Rewards Hub discounts
• Cycle to Work Scheme

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email [e-mail], and a member of the team will be in touch.