Food and Beverage Supervisor

JCB Golf & Country Club; Rocester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

33 days holiday

Company pension

Onsite gym

In-house doctor

Dental & optician

ULEV car scheme

Cycle to Work

Job summary

JCB Golf & Country Club is seeking a Food & Beverage Supervisor to support the F&B Management team in daily operations across breakfast, lunch and dinner services, including room service. You will lead a developing team, ensuring exceptional guest experiences and adherence to standards.

The role emphasizes strong leadership, attention to detail, and a proactive approach to service, stock, and safety.

Qualifications

• Demonstrated leadership and ability to inspire a developing team.
• Strong customer service focus with guest experience in mind.
• Experience with stock security and cash handling procedures.
• Familiarity with COSHH and safety compliance.

Responsibilities

• Deliver high standards of service and presentation.
• Lead and mentor team members; drive induction and training.
• Assist F&B Manager with supervising daily restaurant/kitchen operations.
• Ensure stock security, cash handling and safety procedures.
• Open and close restaurant and bar; maintain safe working conditions.
• Monitor inventory levels and product availability.
• Adhere to COSHH and chemical safety guidelines.

Skills

Leadership

Team Management

Customer Service

Stock Control

COSHH

Cash Handling

Opening & Closing

Job description

Salary: Competitive Salary

Contract Type: Full Time

Working Pattern: Permanent

The Opportunity- Food and Beverage Supervisor

About the role:

As Food & Beverage Supervisor you will assist the Food & Beverage Management team in the day-to-day operation of running the restaurants. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. You will be expected to bring a wealth of industry experience, that can inspire and grow a developing team. Strong leadership skills are essential, to develop and create an unforgettable experience for our guests and members alike.

What does this role involve day to day?

• Delivering the highest standards in service and presentation whilst delivering outstanding customer care.
• Managing team members to ensure customer service standards are met and customer enquiries are dealt with.
• Supporting the Food & Beverage Manager with being responsible for departmental induction/training & mentoring of all new team members.
• Ensure the security of stock, premises and cash at all times, following company procedures.
• Being responsible for the opening and closing of the restaurant and bar.
• Ensure safe working conditions are always maintained.
• Auditing inventory levels to ensure product availability to meet customer demand.
• Ensure COSHH and chemical safety is adhered to at all times.

This will be suited to you if

• You thrive on the challenge of consistently exceeding our guest’s expectations. Essentially, you should be highly attentive to detail and be capable of delivering and maintaining, consistent standards. You should have a can-do attitude, with teamwork being key to the success of your area.
• You take pride in your work and are passionate about delivering the high standards that are associated with the Golf & Country Club Brand.
• You have an enthusiastic, confident and warmth; you like working in an environment where things move and flex, where a “can-do” attitude is key.
• You have an enthusiastic approach to tasks with a can-do attitude and impeccable attention to detail.
• You’re reliable and likes to ensure every job is completed to the highest of standard consistently and in a timely fashion.
• You’re a great team worker with strong communication skills; you want to be part of a team that works hard, supports each other and above all has fun along the way.

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at [e-mail]

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email [e-mail], and a member of the team will be in touch.