Golf Academy Assistant

J C Bamford Excavators Ltd; Rocester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Onsite gym

Pension

ULEV car scheme

Discount hub

Cycle to work

Job summary

JCB Golf & Country Club in Staffordshire is hiring an enthusiastic Shop Assistant to join our Academy team. You will welcome members and guests, operate a till, merchandise goods, and help manage stock across the shop and coaching studios.

Experience in retail and IT skills are helpful. PGA qualification or trainee status is preferred but not required; weekend work is essential. DBS check will be carried out at offer stage.

Qualifications

• Experience in delivering high levels of customer service.
• Knowledge of retail operations and stock replenishment.
• Adequate IT skills for till and stock systems.
• Broad golf knowledge including etiquette and formats.

Responsibilities

• Welcome Members and Guests to the Golf Club, assisting with requests.
• Operate a Till System to process daily Golf Shop Sales.
• Merchandise and replenish stock for a world class retail presentation.
• Manage & organize a storeroom of shop stock including receiving and stock takes.
• Oversee the presentation of two Coaching studios and one Putting studio.
• Assist with Member & Guest Golf Activities.
• Manage the practice facilities & Buggy Fleet Management.

Skills

Customer service

Retail operations

IT skills

Golf knowledge

Tools

Till system

Job description

About the role:

The JCB Golf & Country Club, is constructed on a 240-acre site, sat next to the multi-national engineering and construction giant JCB. Set in the rolling Staffordshire countryside and boasting a 7308-yard par 72 championship golf course, JCB G&CC was designed to not only host our corporate members and guests, but to include an Annual Professional Championship. For 2026 we are proud to announce we will host LIV GOLF UK - as their sole event to be held on UK soil.

Our Golf Academy Team are one of the first faces our golfers interact with. As a result, we are searching for an enthusiastic, hardworking, and presentable individual with a golfing background to work alongside our current team. The mission is to provide outstanding, world class member and guest services leaving memorable experiences along the way.

Please note a full DBS check will be carried out at offer stage.

What does this role involve day to day?

• Welcome Members and Guests to the Golf Club, ensuring to assist with any requests they may have
• Operate a Till System to process daily Golf Shop Sales
• Merchandise and replenish stock to ensure a world class retail presentation
• Manage & organise a storeroom of shop stock – including the receiving of stock and monthly stock takes
• Oversee the presentation of two Coaching studios and one Putting studio
• Assist with Member & Guest Golf Activities
• Manage the practice facilities & Buggy Fleet Management

This will be suited to you if:

• You have a passion for developing a career in golf
• Working previously in the golf industry is desirable but not essential
• You exhibit a welcoming ‘can do’ attitude to any request made by member or guest
• Taking great pride in all that you do
• Knowledge of a retail operation
• Sufficient IT skills
• Always looking for opportunities to enhance the member and guest experience
• You must be presentable, punctual, well organised and enthusiastic
• Passionate about delivering the high standards for our guests in line with the JCB Golf & Country Club brand
• You handle feedback in a professional manner and respond well to tasks given
• A broad knowledge of Golf – including etiquette, various formats and local rules
• Flexibility is crucial as the role will include weekend working hours
• PGA Qualified or Trainee preferred, but not required

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at [e-mail]

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care.

• At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician.
• We have an ULEV car scheme available for our employees too.
• Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers.
• Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email [e-mail], and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.