Gloucester Service Advisor – £29.5k + £6k Bonus + Benefits

Reactive Permanent Recruitment; Gloucester; Presencial; GBP 27.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension

Employee Schemes

Wellbeing Support

Events Perks

Discounts

Descripción de la vacante

Reactive Permanent Recruitment is helping a leading car dealership group find an experienced Service Advisor for their Gloucester site. The role offers a starting salary of £29,500 per year with realistic bonus potential of £6,000+ annually and a range of benefits including a pension and wellbeing support.

Key duties include supporting customers, coordinating repairs, and maintaining accurate records. You will Upsell with care, keep the database up to date, and liaise with customers and

Formación

• Recent Service Advisor/Aftersales dealership experience.
• Customer-focused approach.
• IT/Online tech-savvy and adaptable to systems.
• Excellent communication and organisational skills.
• Knowledge of customer databases and record-keeping is a plus.

Responsabilidades

• Support customers and explain service options.
• Coordinate repairs with workshop and suppliers.
• Provide clear, transparent service solutions to customers.
• Keep customer records spotless and up to date.
• Upsell with care where appropriate and within policy.
• Maintain and update the customer database.
• Liaise with customers and internal colleagues to ensure a smooth service experience.

Conocimientos

Service advisor experience

Customer-focused

IT/Online tech-savvy

Multitasking

Great communicator

Organised

Attention to detail

Descripción del empleo

Reactive Permanent Recruitment is helping a leading car dealership group find an experienced Service Advisor for their Gloucester site. The role offers a starting salary of £29,500 per year with realistic bonus potential of £6,000+ annually and a range of benefits including a pension and wellbeing support.

Key duties include supporting customers, coordinating repairs, and maintaining accurate records. You will Upsell with care, keep the database up to date, and liaise with customers and