Dealership Service Advisor

reactive-recruitment; Gloucester; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Pension

Employee Schemes

Wellbeing Support

Events Perks

Discounts

Job summary

Reactive Recruitment are seeking an experienced Service Advisor to join their Gloucester team at a prestigious dealership site. The role offers a starting salary of £29,500 with realistic bonus potential, and a stated package around £36k per year including benefits.

You will be responsible for supporting customers, providing clear solutions, and maintaining accurate records while upselling with care and liaising with internal teams to ensure excellent service.

Qualifications

• Customer-focused approach to service delivery.
• Strong IT/online skills to navigate systems.
• Ability to multitask and adapt to changing needs.
• Highly organised and efficient in daily tasks.
• Meticulous attention to detail in records and processes.

Responsibilities

• Supporting customers with clear, practical solutions.
• Providing accurate information and guidance.
• Keeping customer records clean and up-to-date.
• Upselling with care to enhance value and satisfaction.
• Maintaining the customer database and liaising with colleagues.

Skills

Customer-Focused

IT/Online Tech-Savvy

Adaptability

Organised

Attention to Detail

Job description

Package: £36k per year + fantastic benefits list

Role:

Reactive Recruitment are proud to be working with one of the regions leading car dealership groups. Due to internal progression, our client seek an experienced Service Advisor to work from their prestigious Gloucester site.

• A starting salary of £29,500 per annum
• REALISTIC bonus potential of another £6,000+ per annum
• Working from their prestigious Gloucester site.
• Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more

General Duties:

• Supporting Customers
• Providing Clear Solutions
• Keeping Records Spotless
• Upselling with Care
• Maintaining Customer Database
• Liaising with customers and internal colleagues

What You Need:

• Customer-Focused Approach
• IT/Online Tech-Savvy
• Adaptability & Multitasker
• Organised and Efficient
• Attention to Detail