Global VP, Communications Insights & AI Analytics

Citi; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Holiday allowance

Discretionary bonus

Private medical insurance

Employee Assistance Program

Pension plan

Paid Parental Leave

Discounts

Learning resources

Job summary

Citi London is seeking a Vice President of Communications Insights & Analytics to join the Communications Operations & Business Management team. You will partner with senior leaders and external partners to design measurement programs, manage analytics platforms, and translate data into clear, actionable recommendations for global programs.

This role combines strategic thinking with hands-on delivery, leveraging AI and automation to improve reporting, dashboards, and business outcomes, while

Qualifications

• Bachelor's degree in communications, marketing, business, data analytics or related field.
• Demonstrated ability to design measurement strategies and translate data into strategic insights.
• Familiarity with media intelligence tools and data visualization.
• Strong leadership and ability to work independently in a global organization.
• Excellent written and verbal communication for senior leadership.

Responsibilities

• Design measurement strategies with global teams to demonstrate reach, impact and effectiveness.
• Identify and implement AI, automation and emerging technologies to optimize monitoring and reporting.
• Develop dashboards and data storytelling to communicate insights clearly to leadership.
• Prepare and present strategic insights and recommendations to senior executives.
• Oversee vendor relationships, SLAs, contracts and renewals.
• Drive platform adoption and enablement through targeted training.
• Continuously evaluate tools and workflows to improve efficiency.
• Lead cross-functional global initiatives across time zones.

Skills

Strategic thinking

Executive communication

Leadership

Stakeholder engagement

Project management

Cross-functional collaboration

Data storytelling

Analytics aptitude

AI awareness

Autonomy

Education

Bachelor's degree in communications, marketing, business, data analytics

Tools

Meltwater

Signal AI

Sprinklr

Tableau

Job description

Citi London is seeking a Vice President of Communications Insights & Analytics to join the Communications Operations & Business Management team. You will partner with senior leaders and external partners to design measurement programs, manage analytics platforms, and translate data into clear, actionable recommendations for global programs.

This role combines strategic thinking with hands-on delivery, leveraging AI and automation to improve reporting, dashboards, and business outcomes, while