Global-to-Local Membership Strategy Lead

Soho House & Co.; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Annual Every House Membership

50% off Food & Drink

Staff Room Rates

Private Health and Dental Care

Weekly Pay

Life Assurance

Up to 50% Staff Discount on Cowshed &/

Job summary

Soho House is seeking a Membership Strategy Manager to drive the global membership plan across a set of key Houses, translating central frameworks into locally relevant actions that protect and grow revenue.

Reporting to the Global Membership Strategy Manager, you will lead delivery with House Membership teams, regional directors and the Soho Support Member Success function, ensuring alignment with openings, retention, intakes and data insights.

Responsibilities

• Translate global strategies into local delivery plans across assigned Houses.
• Lead retention, churn reduction, and onboarding enhancements with local teams.
• Collaborate with Regional Membership Director, House Membership teams, Operations, Marketing and Digital.

Job description

Soho House is seeking a Membership Strategy Manager to drive the global membership plan across a set of key Houses, translating central frameworks into locally relevant actions that protect and grow revenue.

Reporting to the Global Membership Strategy Manager, you will lead delivery with House Membership teams, regional directors and the Soho Support Member Success function, ensuring alignment with openings, retention, intakes and data insights.