Global Supply Chain Coordinator (Hybrid – Manchester)

The-Pilot-Group; Manchester; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

The Pilot Group in Manchester is seeking a Supply Chain Administrator to support ESL's global supply chain activities, ensuring smooth flow of materials, information and documents from suppliers through to customers. You will provide admin support across purchasing, logistics, inventory reporting and customer fulfilment, while contributing to continuous improvement initiatives.

The role requires a proactive, detail‑oriented mindset, strong organisation, and the ability to work with internal and

Qualifications

• GCSE English & Maths at Grade C or above or equivalent.
• Experience in administrative, logistics, supply chain, purchasing or customer service.
• Strong organisational skills with high attention to detail.
• Excellent communication skills, written and verbal.
• Proficient in Microsoft Office, particularly Excel.
• Ability to manage multiple priorities and work under pressure.
• Knowledge of supply chain processes, purchasing, inventory, logistics and fulfilment.
• Experience with ERP or SCM systems and maintaining records.

Responsibilities

• Coordinate inbound and outbound shipments, ensuring timely delivery.
• Prepare and manage import/export documentation per requirements.
• Monitor shipment progress and communicate updates.
• Maintain supply chain records within ERP and business systems.
• Support PO administration, order confirmation tracking and supplier communications.
• Liaise with freight forwarders, carriers, suppliers and internal stakeholders.
• Assist with inventory reporting and stock reconciliation.
• Support supplier and logistics KPI reporting and improvements.
• Investigate issues and support resolution of discrepancies.
• Support customs compliance and shipping records.
• Coordinate urgent and same-day shipments as needed.
• Prepare quotations and freight cost estimates; assist with invoicing.
• Support continuous improvement and automation projects.
• Provide admin support to the Supply Chain team and assist with ad hoc projects.

Skills

Shipment Coordination

Import & Export Administration

Freight Forwarder Management

Inventory Control

Purchase Order Administration

Supplier Relationship Management

Logistics Planning

Incoterms

MS Office

Excel

Education

GCSE English & Maths

Tools

ERP systems

MS Office

Excel

Job description

The Pilot Group in Manchester is seeking a Supply Chain Administrator to support ESL's global supply chain activities, ensuring smooth flow of materials, information and documents from suppliers through to customers. You will provide admin support across purchasing, logistics, inventory reporting and customer fulfilment, while contributing to continuous improvement initiatives.

The role requires a proactive, detail‑oriented mindset, strong organisation, and the ability to work with internal and