Global Study Abroad Programme Specialist

AIFS Abroad; Greater London; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Pension

Private medical insurance

Life assurance

Income protection insurance

Annual health assessment

22 days holiday

Job summary

AIFS Study Abroad in London (Kensington) seeks a Programme Specialist to plan and support delivery of customised study abroad programmes across locations, within budget and standards. The role collaborates with U.S.

faculty and the Programme Management team to ensure quality and on-time delivery. Responsibilities include preparing budgets, updating materials, and managing programme costs while maintaining high student satisfaction and service levels.

Qualifications

• Educated to degree level or equivalent.
• Fluency in English.
• Excellent communication skills, both written and oral.
• Numeracy and ability to maintain records of expenditure.
• Ability to demonstrate initiative and think creatively to resolve problems.
• Well-developed interpersonal skills and a confident and helpful manner to relate to U.S. faculty and students in a customer service role.
• Ability to work both independently and as part of a small team and larger site-based team.
• Commitment to quality, flexibility, good interpersonal skills, ability to prioritise.
• Proficiency with Microsoft office programs.

Responsibilities

• Prepare proposals and create programme budgets for new and repeat customised programmes.
• Support the Programme Management team with updates and audits to programme materials.
• Work with U.S. faculty to design and deliver programmes that meet academic goals.
• Liaise with programme delivery staff to plan and book programmes and ensure high student satisfaction.
• Maintain accurate accounts and control programme delivery costs for programmes under your responsibility.
• Prepare and update promotional and pre-departure materials for assigned programmes.
• Provide a high level of customer service to U.S. faculty and study abroad coordinators.
• Support Senior Leadership and Programme Management with divisional procedures and policy.

Skills

Degree level

Fluent English

Excellent communication

Numeracy

Initiative

Interpersonal skills

Teamwork

Prioritisation

MS Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

AIFS Study Abroad in London (Kensington) seeks a Programme Specialist to plan and support delivery of customised study abroad programmes across locations, within budget and standards. The role collaborates with U.S.

faculty and the Programme Management team to ensure quality and on-time delivery. Responsibilities include preparing budgets, updating materials, and managing programme costs while maintaining high student satisfaction and service levels.