Student Experience & Programs Coordinator, London

Study Abroad; City of Westminster; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Pension Contribution

Flexible work arrangements

Work-life balance

Job summary

Institute for Study Abroad (IFSA) in London, England, seeks a motivated Student Experience Coordinator to support undergraduate students across England and Wales. The role focuses on academic and cultural guidance, coordinating activities, and ensuring a welcoming, inclusive experience.

The position requires 1–2 years of relevant experience, strong planning, and the ability to work independently in a fast-paced environment.

Qualifications

• Time management skills.
• Attention to detail in program and administrative data.
• Strong communication with students from diverse backgrounds.
• Ability to work independently and meet deadlines.
• Flexibility to adapt to changing situations.
• Calm and professional response to emergencies.

Responsibilities

• Coordinate pre-arrival webinars, welfare check-ins, excursions and orientations.
• Conduct advisory meetings with students and monitor their progress.
• Monitor student integration and well-being through campus visits.
• Support planning and delivery of custom programs.
• Assist with academic management including course registration and learning plans.
• Cover reception desk at IFSA London Center as needed.
• Support IFSA commitments to inclusive excellence and intercultural agility.
• Participate in after-hours emergency phone rotation.
• Contribute to other IFSA site operations and cross-department collaboration.

Job description

Institute for Study Abroad (IFSA) in London, England, seeks a motivated Student Experience Coordinator to support undergraduate students across England and Wales. The role focuses on academic and cultural guidance, coordinating activities, and ensuring a welcoming, inclusive experience.

The position requires 1–2 years of relevant experience, strong planning, and the ability to work independently in a fast-paced environment.