Programmes Coordinator (CGS)

Boston Universty - Study Abroad London

Greater London

On-site

GBP 32,000 - 45,000

Full time

14 days+

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Benefits offered by this job

Critical Illness cover

Life Assurance

CashPlan scheme

Pension scheme

Employee Assistance Programme

Job summary

Boston University Global Programmes – Study Abroad in London seeks a CGS Programme Coordinator to support the CGS summer programme and broader BU London offerings. You will coordinate field trips, onboarding, and academic support for around 1,200 students annually.

You will work with faculty across campuses, manage schedule planning, and ensure visa compliance and pastoral care for students and visiting faculty.

Qualifications

Educated to degree level or equivalent experience.
Experience coordinating similar programmes in a small team.
Excellent communication with senior stakeholders.
Well organised with attention to detail.
Calm, professional under pressure; proactive and responsive.
Ability to balance multiple projects and priorities.
Proficient with learning technologies in higher education.
Knowledge of HE administration and visa processes helpful.

Responsibilities

Lead academic programme delivery on-site in London with field trips and guest lectures.
Coordinate prearrival communications with colleagues in Boston and students.
Support Academic Affairs leadership in managing BU London programmes.
Collaborate with London and Boston teams to plan calendars and syllabi.
Provide academic support and pastoral care to students and faculty.
Assist in orientation planning and visa compliance activities.
Travel occasionally to Boston for meetings and programme promotion.

Skills

Degree or equivalent

Programme coordination

Communication skills

Organisational skills

Calm under pressure

Problem solving

Multi-project management

Learning technologies

HE experience

Academic administration

Cultural awareness

UK visa knowledge

Education

Bachelor's degree or equivalent

Tools

Learning Management Systems (LMS)

Job description

Boston University Global Programmes – Study Abroad

Study Abroad, a division of Boston University Global Programs, is responsible for developing and providing opportunities for undergraduate study around the world. BU Study Abroad offers students from Boston University and over 100 other colleges and universities 170+ programmes, 30+ cities, and 20+ countries. Boston University was one of the first universities in the United States to send students abroad, and the first university to offer study abroad internship opportunities on several continents. The range of subjects covered in London internship programme includes Advertising, Marketing and PR, Management, Computer Science, Film and Television, Journalism, Economics, History, English and Psychology and Health Sciences.

BU Study Abroad London also delivers other academic programmes in collaboration with the College of General Studies (CGS) and the College of Communication. This role’s primary responsibility will be with the CGS summer programme, while supporting and working alongside Academic Affairs colleagues in the delivery of the other London programmes.

Mission Statement

The mission of Boston University Study Abroad is to offer excellent, innovative, and diverse cross-cultural learning experiences for all students. Our study abroad programs cultivate the intellectual, professional, and personal qualities necessary for success in an increasingly interconnected world.

Job Overview

The CGS Programme Coordinator supports the delivery of academic and student support services at BU London, including the delivery of a high standard of academic programmes, student and learning resources, engagement activities, welfare provision, and housing for approximately 1,200 students per year. The CGS Programmes Coordinator acts as main point of contact for academic enquiries for incoming and current students on all the BU London Programmes – primarily the CGS (College of General Studies) Freshmen Programme over the summer. The CGS Programmes Coordinator has regular day-to-day interaction with faculty to deliver first class administrative support for academic classes, field trips and guest lectures. The post holder will also contribute to a high standard of academic support and pastoral care along with colleagues in the Student Affairs Office team.

Primary purpose of job

Lead, coordinate, and, including prearrival communication with colleagues and students in Boston, and supporting delivery of the academic programme on-site, which includes coordinating field trip bookings, arrivals & departures, and attendance monitoring.
Support the Academic Affairs leadership team in the management of the study abroad programmes with partner universities: Royal College and Music, LAMDA, and the Courtauld Institute of Art.
Collaborate closely with the London Programmes Coordinator in supporting the day-to-day delivery of all BU London programmes to drive best practice and consistency in academic administration including semester planning, course syllabi, field trips and examination administration.
Provide appropriate academic support for students and faculty members, including the CGS summer visiting faculty.
Collaborate with colleagues from London and Boston and external partners to design and create year-round dates and calendars for future programmes.
Participate in planning and delivering the orientation day for all programmes, including ensuring Academic presentation slides for the mandatory orientation session are updated, monitoring attendance and supporting optional sessions delivered by faculty and external partners.
Collaborate with the Librarian to set up and monitor virtual learning environment course spaces ensuring students and faculty have access to course materials.
Be familiar with class AV and related technical equipment in order to assist faculty members with simple queries or escape if appropriate.
Support student visa process, assisting the coordination of academic verification checks for visa compliance with UK Visa & Immigration regulations.
Be aware of and remain compliant with several required procedures and laws including incident reports, Title IX, Clery Act, FERPA, NDAA etc.
Undertake occasional travel to Boston to meet with colleagues, promote academic programmes, and deliver presentations to faculty and students.

Qualifications & competencies

Essential:

The successful candidate must be educated to degree level (or equivalent experience)
Demonstrable experience coordinating, and delivering similar programmes/projects and working within a small team
Excellent communication skills with the ability to hold compelling dialogue with senior stakeholders
Well organised and meticulous attention to detail.
Calm, professional manner, working well under pressure with flexible, proactive and responsive approach
Solution driven and ability to identify serious issues and work in confidential situations
Able to balance multiple projects and priorities to meet demands and deadlines
High standard of IT skills, including awareness of learning technologies in higher education, supporting the use of actual and Virtual Learning Environments

Desirable: