Global Shipping Coordinator (12-Month FTC)

Smiths Detection; Hemel Hempstead; On-site; GBP 23,000 - 32,000; Full time

Job summary

Smiths Detection in Hemel Hempstead is seeking a proactive Shipping Administrator on a 12-month fixed term contract to support UK and international shipments. You will handle import/export documentation, coordinate air, sea, and road freight, and liaise with customers and providers.

The role is office-based, with standard hours and a focus on accuracy, compliance with customs, and efficient operation of the shipping process.

Qualifications

• Experience in shipping or import/export administration is advantageous.
• Ability to coordinate multiple shipments and communicate with customers and providers.
• Strong attention to detail for documentation and customs compliance.
• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Arrange import and export shipments worldwide.
• Process customs paperwork and shipping documentation.
• Provide customs clearance instructions for UK imports.
• Track shipments and proactively resolve delays.
• Coordinate freight providers and courier services.
• Handle customer delivery queries and provide updates.
• Prepare dispatch paperwork and shipping records.
• Support logistics projects and global office requirements.
• Maintain accurate documentation through scanning and archiving.

Skills

Administrative skills

Organisational skills

Communication skills

Tools

SAP

FedEx portal

DHL portal

TNT portal

Job description

Smiths Detection in Hemel Hempstead is seeking a proactive Shipping Administrator on a 12-month fixed term contract to support UK and international shipments. You will handle import/export documentation, coordinate air, sea, and road freight, and liaise with customers and providers.

The role is office-based, with standard hours and a focus on accuracy, compliance with customs, and efficient operation of the shipping process.