Global Service Manager - Customer-Centric & Growth Focus

RDC; Braintree; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Cycle2Work Scheme

Eye Care Vouchers

Employee Discounts

Recognition Programmes

Wellbeing Benefits

Learning & Development

Financial Wellbeing

Free on-site parking

Job summary

Tekhnicon in Braintree, Essex, invites applications for a Global Service Manager role. The position is based in the UK with flexible shift patterns and hybrid working options, focusing on delivering exceptional customer service and operational excellence.

You will lead service delivery, coordinate cross-functional teams, and ensure customer needs are met on time. The role offers generous benefits and opportunities for professional growth within a supportive, employee‑centred organisation.

Qualifications

• Demonstrated focus on delivering results and meeting customer expectations.
• Strong communication and interpersonal skills across cross-functional teams.
• Ability to analyse issues, identify root causes and implement effective solutions.

Skills

Results orientation

Customer focus

Communication

Problem solving

Collaboration

Job description

Tekhnicon in Braintree, Essex, invites applications for a Global Service Manager role. The position is based in the UK with flexible shift patterns and hybrid working options, focusing on delivering exceptional customer service and operational excellence.

You will lead service delivery, coordinate cross-functional teams, and ensure customer needs are met on time. The role offers generous benefits and opportunities for professional growth within a supportive, employee‑centred organisation.