Global SaaS Account Growth Manager – Education Tech

IRIS Software Group; United Kingdom; On-site; GBP 35,000 - 65,000; Full time

Job summary

IRIS Software Group is seeking a Customer Account Manager to own a high-value portfolio in the international and independent schools market.

You’ll split time evenly between account management and commercial growth, acting as a trusted advisor, expanding usage of the iSAMS suite, and driving upsell opportunities across IRIS solutions. The role emphasizes relationship building, retention, and accurate forecasting in a fast-paced SaaS environment.

Qualifications

• Experience in account management or field sales.
• Proven track record of hitting targets.
• Confident communicator with a consultative approach.
• Highly organised and self-motivated.
• SaaS or education sector experience.
• Familiarity with iSAMS or MIS platforms.

Responsibilities

• Build and manage strong relationships with international school stakeholders.
• Drive retention through proactive engagement and value delivery.
• Identify upsell and cross-sell opportunities across iSAMS modules.
• Support customers with digital transformation and system optimisation.
• Manage full sales cycles for upgrades and expansions.
• Own forecasting, pipeline management and CRM hygiene.

Skills

Account management

Field sales

Target achievement

Consultative selling

SaaS

Education sector

iSAMS / MIS familiarity

Job description

IRIS Software Group is seeking a Customer Account Manager to own a high-value portfolio in the international and independent schools market.

You’ll split time evenly between account management and commercial growth, acting as a trusted advisor, expanding usage of the iSAMS suite, and driving upsell opportunities across IRIS solutions. The role emphasizes relationship building, retention, and accurate forecasting in a fast-paced SaaS environment.