VIP Accounts CSM: Onboarding, Adoption & Growth

Iris Software Group

Slough

Hybrid

GBP 45,000 - 75,000

Full time

14 days+

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Job summary

IRIS Software Group in the UK is seeking an experienced Customer Success Manager to support our market-leading HCM software portfolio. You will act as a trusted advisor to key customers and strategic service partners, helping them maximise value from IRIS solutions throughout the customer lifecycle.

In this hybrid role, you will own onboarding, adoption, retention and growth across VIP accounts, coordinating with Sales, Channel and Customer Operations to deliver exceptional outcomes.

Qualifications

Own onboarding, adoption, retention and growth for VIP accounts.
Collaborate with Sales, Channel and Customer Operations to drive outcomes.

Responsibilities

Own onboarding, adoption, retention and growth across VIP accounts.
Coordinate with Sales, Channel and Customer Operations to deliver exceptional outcomes.

Skills

Onboarding

Adoption

Retention

Growth

Job description

In this hybrid role, you will own onboarding, adoption, retention and growth across VIP accounts, coordinating with Sales, Channel and Customer Operations to deliver exceptional outcomes.

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