Global Revenue Insights Analyst

Costa Coffee; St Albans; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Share Investment Plan (SIP)

Annual discretionary bonus

Smart pension with employer match up

Costa Financial Support Fund

50% discount in Costa-owned stores

Private medical cover

Job summary

Costa Coffee is seeking a Commercial Insights Analyst to join our Global Revenue Growth Management Centre of Excellence. You’ll translate data into actionable insights to unlock value across our markets, driving pricing, promotion, and margin decisions.

You’ll work in a hybrid setup, collaborating with cross-functional partners to strengthen governance and deliver data-led recommendations. The role sits in St Albans when we relocate to our new Support Centre in January 2027.

Qualifications

• Strong commercial and financial acumen with pricing and margin understanding.
• Advanced Excel-led analytics, large datasets, and clear recommendations.
• Effective communicator and cross-functional stakeholder collaborator.

Responsibilities

• Drive Global Revenue Management performance with data-driven recommendations.
• Deliver analysis of product and promotional performance and propose next steps.
• Provide pricing optimization recommendations using the Smart Pricing Tool.
• Monitor pricing, segmentation and margin across products using KPI data.
• Strengthen governance and cross-functional alignment; present insights to drive decisions.

Skills

Commercial acumen

Excel proficiency

Data analysis

Communication

Stakeholder collaboration

Tools

Excel

Job description

Costa Coffee is seeking a Commercial Insights Analyst to join our Global Revenue Growth Management Centre of Excellence. You’ll translate data into actionable insights to unlock value across our markets, driving pricing, promotion, and margin decisions.

You’ll work in a hybrid setup, collaborating with cross-functional partners to strengthen governance and deliver data-led recommendations. The role sits in St Albans when we relocate to our new Support Centre in January 2027.