Global Release & Deployment Director

tsys; Cambridge; On-site; GBP 85,000 - 110,000; Full time

Job summary

GlobalPayments is seeking an experienced Release Manager to lead a team responsible for rolling out changes to a high-volume payment gateway. You will define strategy, manage the end-to-end release lifecycle, and ensure safety, predictability and regulatory compliance across platforms.

The role requires strong ITIL, governance and cloud/DevOps knowledge, with ability to coordinate across distributed teams and stakeholders to deliver high-availability services.

Qualifications

• Proven experience leading release management for large-scale payment platforms.
• Knowledge of ITIL and governance in software delivery.
• Experience with CI/CD and infrastructure as code.
• Ability to engage executive stakeholders and cross-functional teams.

Responsibilities

• Line manager of a team of release managers responsible for the roll out of changes to a very high volume payment gateway.
• Defines and leads the release management strategy for GlobalPayments payment gateways, cloud platforms and supporting technology services.
• Manages the full release lifecycle, including release planning, readiness, approval, deployment, monitoring, post-release validation, audit evidence and continuous improvement.
• Ensures software, infrastructure, cloud and platform changes are delivered safely, predictably and without negative customer or operational impact.
• Owns release governance across business-critical, high-availability payment processing services, balancing delivery throughput, operational resilience, regulatory obligations and customer experience.
• Leads release planning, scheduling, stakeholder engagement and supplier coordination across cross-functional and geographically distributed teams.
• Manages the work efforts of Release Managers and associated release, deployment and platform delivery resources, including leadership, coaching, performance management and resource planning.
• Identifies and allocates release, technical, engineering, DevOps, cloud and operational resources to support portfolio and programme delivery priorities.
• Forecasts release and deployment resource needs based on product demand, portfolio commitments, platform roadmap activity and operational change volumes.
• Ensures release activity adheres to agreed change, incident, audit, PCI, security, risk and operational control standards.

Skills

Release management

Project management

ITIL

Cloud platforms

CI/CD

DevOps

Stakeholder management

AWS

Kubernetes

Observability

Tools

Terraform

Jenkins

OpenShift

EKS

Helm

Job description

GlobalPayments is seeking an experienced Release Manager to lead a team responsible for rolling out changes to a high-volume payment gateway. You will define strategy, manage the end-to-end release lifecycle, and ensure safety, predictability and regulatory compliance across platforms.

The role requires strong ITIL, governance and cloud/DevOps knowledge, with ability to coordinate across distributed teams and stakeholders to deliver high-availability services.