Global Program Director - Enterprise Delivery

Sprinklr; England; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Mentoring program

Career growth opportunities

Job summary

Sprinklr is seeking a Global Program Manager to oversee enterprise-level projects for major clients and drive end-to-end delivery across regions. You will lead a portfolio of high-impact initiatives, manage scope and risk, and ensure measurable client outcomes while collaborating with cross-functional teams.

You will partner with consulting, analytics, sales and service delivery leaders to align expectations, forecast progress, and deliver high-quality results on time and within budget.

Qualifications

• Extensive experience managing client projects in IT, SaaS, or software environments.
• Experience leading multi-geo, multicultural delivery teams.
• Proven ability to drive end-to-end delivery, risk management and stakeholder alignment.

Responsibilities

• Own and manage a portfolio of 5–7 accounts with scope, change control, risks and mitigation plans.
• Coordinate delivery with consulting teams, leaders and regional teams.
• Ensure projects stay on schedule and within budget while maintaining client satisfaction.

Skills

Client management

IT/SaaS project management

Multi-geo delivery

Leadership

Risk management

Stakeholder management

Agile

Communication

Tools

Prince2

PMP

SCRUM

Job description

Sprinklr is seeking a Global Program Manager to oversee enterprise-level projects for major clients and drive end-to-end delivery across regions. You will lead a portfolio of high-impact initiatives, manage scope and risk, and ensure measurable client outcomes while collaborating with cross-functional teams.

You will partner with consulting, analytics, sales and service delivery leaders to align expectations, forecast progress, and deliver high-quality results on time and within budget.