Global Production Engineering Lead (Hands-On)

Ncounter Limited; Greater London; On-site; GBP 200,000 - 220,000; Full time

Job summary

Ncounter Limited is seeking a Production Engineering Lead to own the reliability of large-scale production infrastructure and lead a global engineering team. You’ll combine hands-on engineering with leadership, driving incident response, automation, and self-service capabilities across Linux, Kubernetes, CI/CD, storage and messaging.

Experience in highly scaled environments is valued. The role focuses on building high-availability systems, reducing toil, and mentoring engineers across regions to

Qualifications

• Deep Linux/Unix troubleshooting and engineering.
• Hands-on in automation with Python/Go/Bash.
• Experience leading engineers in high-availability environments.
• Strong incident management and RCA skills.

Responsibilities

• Lead globally distributed engineering teams across regions.
• Own major incident recovery and post-incident analysis.
• Drive automation, self-service tooling and reduced manual tasks.
• Define engineering standards and improve processes.

Skills

Linux/Unix

Automation scripting

Kubernetes

CI/CD

Observability

Networking TCP/IP

Distributed systems

Incident management

Leadership

On-call / major incident response

Tools

Ansible

Chef

Puppet

Prometheus

Grafana

ELK/OpenSearch

Kafka

Job description

Ncounter Limited is seeking a Production Engineering Lead to own the reliability of large-scale production infrastructure and lead a global engineering team. You’ll combine hands-on engineering with leadership, driving incident response, automation, and self-service capabilities across Linux, Kubernetes, CI/CD, storage and messaging.

Experience in highly scaled environments is valued. The role focuses on building high-availability systems, reducing toil, and mentoring engineers across regions to