Senior Production Engineer

Ncounter Technology Recruitment; Greater London; On-site; GBP 110,000 - 150,000; Full time

Job summary

Ncounter Technology Recruitment is seeking a Production Engineering Lead to take technical and leadership ownership of a global engineering team responsible for the reliability of large-scale, business-critical production infrastructure.

You will lead engineers across regions, tackle major incidents, automate and improve operations, and raise the level of reliability in Linux, Kubernetes, CI/CD and related platforms.

Qualifications

• Extensive Linux/Unix engineering experience.
• Hands-on leadership of distributed engineering teams.
• Experience with production systems at scale.

Responsibilities

• Lead major incident recovery and post-incident analysis.
• Develop automation and self-service capabilities.
• Improve production environment reliability and availability.
• Set engineering standards across regions.

Skills

Linux/Unix

Automation scripting

Leadership

Incident response

Troubleshooting

Distributed systems

Observability

Networking basics

Problem solving

Tools

Kubernetes

CI/CD

Ansible

Chef

Puppet

Prometheus

Grafana

ELK/OpenSearch

Kafka

Python

Go

Bash

Job description

London, New York, Montreal or Singapore | Permanent

Ncounter is looking for a Production Engineering Lead to take technical and leadership ownership of a global engineering team responsible for the reliability of large-scale, business-critical production infrastructure.

This is an opportunity for an experienced Production Engineer, SRE, Platform Engineer or Infrastructure Engineer who has remained technically hands-on while progressing into leadership. Financial services experience is not essential. We are particularly interested in engineers from highly scaled technology environments where availability, automation and operational excellence are fundamental.

You’ll lead engineers across multiple regions, maintaining reliable production services while improving how the environment is operated. This includes leading major incident recovery, removing recurring operational problems, building automation and self-service capabilities, and reducing manual intervention across the platform.

The environment spans Linux infrastructure, Kubernetes, CI/CD, messaging, storage and distributed platform services. You’ll need genuine engineering depth rather than simply managing people, with the credibility to troubleshoot complex production issues alongside your team when required.

We’re looking for experience across:

• Deep Linux/Unix systems engineering and troubleshooting
• Python, Go and/or Bash for automation and tooling
• Kubernetes and containerised production environments
• CI/CD and configuration management
• Infrastructure automation using Ansible, Chef, Puppet or similar
• Observability using Prometheus, Grafana, ELK/OpenSearch or comparable tooling
• Networking fundamentals including TCP/IP and production diagnostics
• Distributed systems, messaging technologies such as Kafka, and large-scale storage
• Leading engineers responsible for high-availability production systems
• Major incident response, root-cause analysis and eliminating repeat failures

The successful person will lead a globally distributed function operating across critical production environments, setting engineering standards, improving processes and developing the team’s capability while remaining close enough to the technology to lead from the front.