Global Product Integration Manager

Mastercard Colombia, Inc.; Peterborough; On-site; GBP 70,000 - 90,000; Full time

Job summary

Mastercard is seeking a Manager, Global Product Enablement to drive end-to-end servicing and integration across Delivery & Care teams. You will partner with product owners, technology, and stakeholders worldwide to create streamlined processes that improve the customer and team experience.

In this role, you will lead complex initiatives, identify automation opportunities, and help standardize ways of working across regions.

Qualifications

• Experience delivering large-scale programs with cross-functional teams.
• Ability to map business needs to end-to-end operational processes.
• Strong ability to simplify complex problems and communicate impact.

Responsibilities

• Lead discussions with Product teams to scope requirements and map to tasks.
• Ensure consistency of service design processes across verticals.
• Identify automation opportunities and simplify processes for efficiency.
• Coordinate global initiatives to evolve GPE standards and methodologies.
• Collaborate with Mastercard partners to enable integrated, scalable tools and reporting.

Skills

Program management

Stakeholder management

Analytical thinking

Communication

Leadership

Change management

Agile methods

Education

PMP / Project management accreditation

Six Sigma / SAFe accreditation

Job description

Mastercard is seeking a Manager, Global Product Enablement to drive end-to-end servicing and integration across Delivery & Care teams. You will partner with product owners, technology, and stakeholders worldwide to create streamlined processes that improve the customer and team experience.

In this role, you will lead complex initiatives, identify automation opportunities, and help standardize ways of working across regions.