Global Process Excellence Manager Clinical Supply (Onsite)

Catalent Pharma Solutions; Bathgate; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension scheme 7.5% matching

Life assurance

Private medical insurance

Generous holiday entitlement

Trade leave

Job summary

Catalent is seeking a Manager, Process Excellence to lead global process governance for clinical supply systems and drive harmonization across Bathgate, Scotland. The role focuses on compliance, efficiency, and standardization of CSS operations onsite.

You will own SOPs, coordinate testing, manage system requirements, and support deployment readiness while partnering with Quality, IT, and Operations to deliver process improvements and training at multiple sites.

Qualifications

• Bachelor’s degree in science, engineering, operations, supply chain, or related field.
• Proven years of relevant experience in clinical supply, Good Manufacturing Practice operations, process excellence, or business systems.
• Strong knowledge of Good Practice regulations, Computer System Validation practices, Standard Operating Procedure authorship, and system lifecycle expectations.
• Experience with system testing, User Acceptance Testing coordination, and requirement documentation.
• Strong analytical and process-mapping skills; ability to simplify complex workflows.
• Excellent communication skills and ability to influence across global functions and sites.
• Demonstrated ability to manage multiple projects with tight deadlines.
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent‑sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

Responsibilities

• Own and maintain global Standard Operating Procedures, work instructions, forms, and process documentation to ensure compliant and standardized CSS operations.
• Act as the business owner for key clinical supply systems, managing process requirements, enhancements, and user support.
• Gather, document, and approve business requirements (User Requirement Specifications/Functional Requirement Specifications) for system changes and new functionality.
• Coordinate and support system testing activities, including User Acceptance Testing, validation deliverables, and deployment readiness.
• Provide guidance and troubleshooting support to site subject matter experts on process execution, system functionality, and issue resolution.
• Deliver training, onboarding, and communications related to new processes, procedural updates, and system releases.
• Monitor process performance metrics, identify improvement opportunities, and lead continuous improvement initiatives.
• Collaborate daily with Quality, Information Technology, Operations, and site teams to drive harmonization, change control activities, compliance, and operational excellence.

Skills

GxP knowledge

Process excellence

SOP authorship

System lifecycle

Stakeholder influence

Education

Bachelor’s degree in science, engineering, operations, supply chain, or related field

Tools

SFX

JDE

TrackWise

Global TrackWise

SIS/CCS

ValGenesis

Job description

Catalent is seeking a Manager, Process Excellence to lead global process governance for clinical supply systems and drive harmonization across Bathgate, Scotland. The role focuses on compliance, efficiency, and standardization of CSS operations onsite.

You will own SOPs, coordinate testing, manage system requirements, and support deployment readiness while partnering with Quality, IT, and Operations to deliver process improvements and training at multiple sites.