Global People Services Lead (Hybrid) — Payroll & Analytics

HR Heads; Southampton; Hybrid; GBP 42,000 - 70,000; Full time

Benefits offered by this job

Benefits

Job summary

HR Heads is seeking an experienced People Services Manager to shape and deliver global people services. You will lead a modern, insight-led function integrating payroll, systems, workforce data and employee experience, and drive governance and reporting across jurisdictions.

Based in the Southampton area with hybrid working, the role offers significant scope to influence strategic HR delivery and transform how services are provided across a multinational organisation.

Qualifications

• Significant experience leading HR Operations, Shared Services or People Services functions.
• Strong payroll governance and operational delivery experience.
• Solid understanding of HR systems, ideally including NetSuite or similar enterprise platforms.
• Experience producing meaningful workforce reporting, dashboards and analytics.
• Strong process improvement and continuous improvement capability.
• Experience of systems implementation, optimisation or digital transformation.
• Strong stakeholder management skills across HR, Finance, IT and operations.
• Experience working within international/multi-site environments.

Responsibilities

• Lead the delivery and continuous improvement of People Services across the organisation.
• Develop and maintain a clear global people services operating model.
• Own payroll governance, controls and service delivery across relevant jurisdictions.
• Act as the key HR lead for NetSuite and associated people systems.
• Drive improvements in data quality, reporting and workforce analytics.
• Build dashboards and management information for leaders to make better decisions.
• Oversee employee lifecycle processes from onboarding through departure.
• Drive process automation and digitisation initiatives.
• Manage service providers, systems partners and key stakeholders.
• Lead ongoing service improvement programmes addressing root causes rather than symptoms.

Skills

HR Operations leadership

Payroll governance

HR systems

Workforce analytics

Process improvement

Stakeholder management

Multi-site environments

Tools

NetSuite

Job description

HR Heads is seeking an experienced People Services Manager to shape and deliver global people services. You will lead a modern, insight-led function integrating payroll, systems, workforce data and employee experience, and drive governance and reporting across jurisdictions.

Based in the Southampton area with hybrid working, the role offers significant scope to influence strategic HR delivery and transform how services are provided across a multinational organisation.