Global Payments Implementation Specialist

Global Payments Inc.; Cambridge; On-site; GBP 36,000 - 54,000; Full time

Job summary

Global Payments Inc. is seeking an Implementation Coordinator to join our Ecomm team in Cambridge. You will coordinate end-to-end merchant integrations, track milestones, and work with merchants and internal teams to optimise outcomes.

You will analyse requirements, review performance data, and implement changes across configurations, routing, fraud/risk settings, and APIs. The role demands clear communication and proactive problem-solving in a fast-paced environment.

Qualifications

• Strong organisational and coordination skills across multiple projects.
• Analytical ability to interpret data and identify trends.
• Experience in payments, eCommerce, implementations, or project coordination preferred.
• Basic understanding of payment processing/authorisation flows, system integrations and APIs, and digital customer journeys.

Responsibilities

• Coordinate end-to-end implementation activities for merchant integration and optimisation initiatives.
• Act as a central point of coordination between merchants, internal teams, and technical stakeholders.
• Track and manage implementation plans, milestones, risks, and dependencies across multiple projects.
• Analyse merchant requirements and ensure alignment with product capabilities and implementation approach.
• Assist in reviewing transaction performance data to support optimisation opportunities.
• Coordinate changes across payment configurations, transaction routing, fraud and risk settings, and integration updates.
• Ensure timely communication of project status, risks and issues to stakeholders.
• Contribute to continuous improvement of processes, tools, and frameworks.

Skills

Organizational skills

Project coordination

Data analysis

Stakeholder management

Payments experience

Tools

APIs understanding

Payment configurations

Job description

Global Payments Inc. is seeking an Implementation Coordinator to join our Ecomm team in Cambridge. You will coordinate end-to-end merchant integrations, track milestones, and work with merchants and internal teams to optimise outcomes.

You will analyse requirements, review performance data, and implement changes across configurations, routing, fraud/risk settings, and APIs. The role demands clear communication and proactive problem-solving in a fast-paced environment.