Global Opportunities Advisor

University of York; York and North Yorkshire; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible working

Family friendly policies

Diversity & inclusion initiatives

Job summary

University of York is seeking a Visiting Student Programme Coordinator within Global Opportunities. You will deliver incoming study abroad opportunities, supporting undergraduate and postgraduate visiting students from enquiry through to arrival and departure, in collaboration with partner institutions and York staff.

You will coordinate contracts, manage finances, run events, and advise on routes and requirements to ensure an excellent visiting student experience.

Qualifications

• Experience in higher education study abroad and advising international students.
• Experience with student funding sources and allocations (ISEP, Erasmus+, Turing).
• Knowledge of office admin processes and student data systems (SITS, e:Vision, Mobility Online).
• Willingness to work outside standard hours and travel overnight/overseas.
• Level 3 qualification or equivalent experience.
• Strong communication skills (verbal and written).
• Teamwork and collaborative approach.
• Commitment to delivering a quality service.

Responsibilities

• Be the primary advisory contact for enquiries by phone, email, and 1:1 appointments and guide complex study abroad decisions.
• Plan and run study abroad events, fairs, and information sessions for prospective and current students.
• Produce information through websites, webinars, materials, and updates for staff and students.
• Coordinate programme contracts with partner institutions and manage renewals.
• Liaise with Faculty and Professional Services to coordinate operations and share expertise.
• Manage Global Opportunities finances and related payments to partners and students.
• Undertake due diligence and research on new partner destinations and schemes.

Skills

Higher Education experience

International students

Student advisory experience

Collaboration

Education

Level 3 qualification

Equivalent experience

Tools

SITS

e:Vision

Mobility Online

Job description

Role Description

Department

Global Opportunities works closely with the three academic Faculties as well as other professional support services, students and external partner institutions and agencies to manage the development and implementation of a range of Global Opportunities. The role holder is required to coordinate and administer these programmes and provide specialist advice to prospective and current students, staff and partners on the opportunities, requirements and practicalities of the schemes on offer.

The role holder will work closely with prospective and current students, partner universities, Global Opportunities staff, and members of other University departments, including the wider International Recruitment, Partnerships and Mobility team, to ensure an efficient and seamless service delivery across all programmes and activities.

The Study Abroad Team within Global Opportunities is responsible for both incoming and outgoing study abroad programmes. This role will primarily focus on the University’s Visiting Student Programme (incoming study abroad). Working collaboratively as part of the Visiting Student Team, the postholder will coordinate and deliver the University’s portfolio of incoming study abroad opportunities, supporting undergraduate, postgraduate taught and postgraduate research visiting students who come to York to undertake a period of study as part of their degree at their home institution.

Visiting students join the University through a range of routes, including exchange and fee-paying partnerships, direct enrolment, government-sponsored programmes, third-party providers, junior year abroad programmes and independent applications. Undergraduate and postgraduate taught visiting students typically study at York for one or two semesters, while postgraduate research visiting students may join the University for up to 12 months. The role holder will work closely with prospective and current students, partner institutions and colleagues across the University to deliver an excellent student experience throughout the visiting student lifecycle, from enquiry and application through to arrival, study and departure, while contributing to the wider work of the Global Opportunities team where required.

Role

• To be a primary advisory contact for enquiries by phone, email and 1:1 in-person and virtual appointments– this may include complex student casework requiring experience and understanding of a range of academic and personal issues affecting study abroad (visiting students at York and York students going abroad) decisions, guiding students through the study abroad lifecycle.
• To plan and implement a range of study abroad-related events, activities and publications e.g. visiting student events, Study Abroad Fairs, stands on Open Days and Post Offer Visit Days, Global Opportunities Fair, talks in departments and colleges, attending in-person and online meetings and events for promotional purposes and briefing academic and Faculty support staff.
• To produce and disseminate information in a written format, via website updates, study abroad at York information webinar, pre-application and pre-arrival webinars, promotional and informational materials, virtual workshops and meetings, and in-person events to students, staff and other interested parties, e.g. liaising with departments to update visiting student webpages, creating mini-sites, preparing pre-departure briefing materials, and risk assessment templates.
• To coordinate the programme contracts with partner institutions and organisations, keeping track of when contracts need to be renewed, reviewed, amended and regular correspondence with partners.
• To liaise with academic and administrative staff within Faculty structures and other professional services, e.g. Student and Academic Services, Transcripts, Accommodation, Admissions, International Student Support, Finance Office, Careers and Placements, Student Support Hub and Colleges to coordinate operations and to represent expertise in study abroad related matters.
• To manage Global Opportunities related finances and associated work order and accounts, to be responsible for distributing funding and managing payments to and from: partners; students relating to bursaries, fees and other costs. Responsible for the production and maintenance of records relating to all funded mobility e.g. ISEP, Turing, Erasmus+, summer school fees and associated costs.
• To undertake complex tasks related to incoming and outgoing study abroad developments e.g. research into new incoming study abroad partners, exchange destinations and schemes, including due diligence, partner liaison, advice to departments on the types of schemes available. These tasks may involve working closely with members of other Professional Services teams, other internal teams, e.g. Careers and Placements, and Faculty staff, as well as external partner institutions, sector organisations and third party providers.
• To participate in study abroad initiatives to support the growth and development of student opportunities, including attending conferences and forums, mobility-related fairs and partner visits, both in the UK and overseas.

Skills, Experience & Qualification Needed

• Experience of working in Higher Education within study abroad and/or dealing with international students and organisations and advising students and/or academic staff
• Experience of working with internal and external student funding sources and allocation mechanisms e.g. ISEP, Erasmus+, Turing Scheme
• A thorough knowledge of office-based administrative processes and procedures and a working knowledge of student data management systems e.g. SITS, e:Vision, Mobility Online
• Willingness to work outside typical office hours and undertake travel involving overnight and overseas stays on occasion
• Level 3 qualification. (Qualifications at this level include A levels. Please view the full list). We also welcome applicants with equivalent non-UK qualifications or equivalent professional experience.
• Communicate effectively in verbal and written formats, including the use of a variety of digital tools
• Works collaboratively with others
• Delivers a quality service

Interview date: Wednesday 21 October 2026

For informal enquiries: please contact Vicki Welchman, Deputy Head of Global Opportunities (Study Abroad) - [e-mail]

The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support staff. #EqualityatYork

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum (essential) criteria for each position will be offered an interview. Read more about the University of York’s commitments under the Disability Confident scheme.