Global Online Training Coordinator

Arm; Cambridge; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Arm seeks an Online Training Advisor to support our Partner Training team in delivering engaging learning experiences for Arm partners worldwide. You will coordinate Design Reviews, organize training schedules, and help keep LMS content up to date, collaborating across teams and time zones.

This role offers the chance to grow knowledge of Arm, develop technical training skills, and contribute to learning experiences that support our global partner community.

Qualifications

• Experience organising activities, schedules or services in training, operations, customer service or a related environment.
• Clear written and verbal communication skills with a customer-focused approach.
• Good attention to detail when working with schedules, content or data.
• Ability to organise own workload and adapt when priorities change.
• Confident learning new systems and using tools such as Microsoft Office.
• Interest in working with technical teams and learning unfamiliar terminology.
• Collaborative approach and willingness to contribute to a team environment.

Responsibilities

• Coordinate Design Reviews and training activities with partners and colleagues across Arm.
• Organise schedules and sessions for participants in different time zones.
• Respond to partner questions and help access information and training.
• Support the coordination and maintenance of learning content in our LMS.
• Keep schedules, training materials and documentation accurate and up to date.
• Gather feedback and share reports after Design Reviews and training activities.
• Work with colleagues in Partner Training, sales and engineering to support partner learning.
• Follow agreed processes and look for improvements to the training experience.

Skills

Organising activities

Clear communication

Attention to detail

Self-management

Learning new systems

Team collaboration

Customer-focused approach

Tools

LMS

Salesforce

Jira

Confluence

SharePoint

Asana

Microsoft Copilot

ChatGPT

Camtasia

Job description

Arm seeks an Online Training Advisor to support our Partner Training team in delivering engaging learning experiences for Arm partners worldwide. You will coordinate Design Reviews, organize training schedules, and help keep LMS content up to date, collaborating across teams and time zones.

This role offers the chance to grow knowledge of Arm, develop technical training skills, and contribute to learning experiences that support our global partner community.