Global Office & Facilities Lead (6-Month Interim)

ITRS; Greater London; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Health Insurance and Dental Health

Employee Assistance Programme

Pension

Flexible Hybrid Working

Enhanced Parental Leave

Travel Insurance

Life Assurance

Income Protection

Referral Bonus

Buy and Sell Holiday

Training Reimbursement

Job summary

ITRS in London is seeking an Interim Office Manager to cover a six-month sabbatical from January to July 2027. Based in our London office, you will lead the administration team, partner with the EA, and ensure facilities, health and safety, and day-to-day operations run smoothly across global locations.

You will manage onboarding, vendor relationships, reporting, events and ESG initiatives, while maintaining confidentiality and providing outstanding service to staff and senior leaders across

Qualifications

• Experience as an Office Manager or senior administrator across multiple offices.

Responsibilities

• Lead the Administration team and oversee day-to-day running of global offices.
• Coordinate facilities, maintenance, and liaison with landlords and service providers.
• Onboard new starters, arrange visitor access and office onboarding.
• Prepare quarterly attendance reports for London and Manila offices.
• Organise meetings, catering, travel and related arrangements.
• Manage office service contracts and monthly payments, procure supplies and branded merchandise.
• Ensure health and safety compliance and audits across offices.
• Run Fire Marshal and First Aid programmes and manage DSE/homeworking assessments.
• Support ESG initiatives and social events planning.

Skills

Office management

Team leadership

Health & safety knowledge

Global experience

Organisational skills

Autonomy

Discretion

Communication skills

Microsoft Office

Customer service

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

At ITRS, we make society’s critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.

We believe when our team thrives, so do our customers. With us, you’ll find:

• A culture that backs you – We’re proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.

• Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.

• Room to grow – Whether you're starting your career or bringing years of experience, we’re committed to your development. Just ask our team members who’ve been excelling here for 10+ years.

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.

Scope of Role

We are looking for an Interim Office Manager to cover a six-month sabbatical, from January to July 2027. You will keep our offices running smoothly, safely and on budget while our Office Manager is away, and keep key projects moving so everything is in good shape at hand-back.

Based in our London office and part of the People team, you will lead our administration team of 3 people and work closely with our EA . You will be the go to person for facilities, health and safety, and the day-to-day running of the office, for everyone from new starters to the executive team.

As an Interim Office Manager, you will:

Office Management

• Lead the Administration team and oversee the day-to-day running of all global office locations.
• Act as the primary contact for facilities and maintenance, and the key liaison with landlords, building management and workplace service providers.
• Coordinate office repairs, maintenance and operational improvements.
• Manage new starter office onboarding, visitor arrangements and office access.
• Produce and distribute the quarterly office attendance report for our London and Manila offices.
• Organise meeting rooms, catering, hospitality, courier services and business travel.
• Manage office service contracts and monthly workplace payments, and procure supplies, equipment and branded merchandise.

Health & Safety

• Keep all offices compliant with workplace health and safety requirements, working with the Office Administrator and local Office Managers.
• Complete weekly health and safety checks, maintain risk assessments, and coordinate annual audits and inspections.
• Run the Fire Marshal and First Aid programmes, including training and certification.
• Manage Display Screen Equipment (DSE) and homeworking assessments, and coordinate workplace and home office equipment.
• Keep health and safety records up to date in line with company policy and local legislation.

Events, Social & ESG

• Manage office social and engagement budgets across our global locations.
• Support the planning and delivery of social events and internal company events.
• Keep our workplace sustainability initiatives on track, working with the ESG committee.

• Experience as an Office Manager or senior administrator, overseeing facilities across multiple offices or regions.
• Knowledge of workplace health and safety requirements and legislation.
• Experience managing a team.
• Experience in a global organisation, supporting executives and senior leaders across time zones.
• Strong organisational skills and attention to detail, with the ability to prioritise competing tasks.
• Confidence to work autonomously and get up to speed quickly with little direction.
• A proven ability to handle confidential and sensitive information with discretion.
• Excellent written and verbal communication, and the ability to build relationships with staff, senior leaders and external partners.
• A strong internal customer service attitude and a forward-thinking, problem-solving approach.
• Proficiency in Microsoft Outlook, Word, Excel and PowerPoint.

• Health Insurance and Dental Health Cover for you and your dependants
• Employee Assistance Programme
• Pension
• Flexible Hybrid Working
• Enhanced Parental Leave
• Travel Insurance
• Life Assurance
• Income Protection
• Referral Bonus
• Buy and Sell Holiday
• Training Reimbursement

ITRSis an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.

We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.