Global Multinational Service Specialist

AXA XL; Greater London; On-site; GBP 30,000 - 38,000; Full time

Job summary

AXA XL is seeking a Multinational Client Service Technician to support the Global Programme Portfolio across the UK and overseas. The role assists Underwriting teams, manages data flows, and helps drive strategic changes such as Brexit-related design and offshore service centre moves.

The successful candidate will review accounts and broker queries, develop cross-functional networks, and maintain strong data quality while contributing to project work and KPI monitoring in a dynamic environment.

Qualifications

• Previous experience in a technical administration role.
• Microsoft Office knowledge – particularly Excel.
• Good organisational and analytical skills.
• Effective verbal and written communication skills.
• Ability to work in a team environment.

Responsibilities

• Review accounts & Broker queries.
• Develop an internal network for data transfer between functions.
• Develop knowledge of systems and processes; stay updated on guidelines.
• Ensure data quality accuracy ratios at defined level.
• Support project work to ensure processes meet requirements.
• Assist with tracking and monitoring Multinational Incoming Accounts.
• Assist with monitoring KPIs through reporting.
• Ad hoc tasks as assigned by manager.

Skills

Technical administration

Excel

Organisational skills

Communication skills

Teamwork

Tools

Microsoft Office

Job description

AXA XL is seeking a Multinational Client Service Technician to support the Global Programme Portfolio across the UK and overseas. The role assists Underwriting teams, manages data flows, and helps drive strategic changes such as Brexit-related design and offshore service centre moves.

The successful candidate will review accounts and broker queries, develop cross-functional networks, and maintain strong data quality while contributing to project work and KPI monitoring in a dynamic environment.