Global Monetisation Strategy & Operations Leader

Deliveroo; Greater London; On-site; GBP 110,000 - 160,000; Full time

Job summary

Deliveroo is seeking a Senior Strategy & Operations Manager to lead merchant monetisation strategy across markets, shaping commission structures, fees, and pricing. You will partner with commercial, product, and finance to design scalable models and playbooks that drive growth and profitability.

With 8+ years in strategy/ops, you will influence senior stakeholders, build scalable processes, and guide the monetisation roadmap in a fast-moving, three-sided marketplace.

Qualifications

• 8+ years of experience in strategy, operations, or related roles.
• Strong commercial acumen in marketplaces, pricing, or B2B monetisation.
• Analytical mindset with data and visualization skills.
• Proven ability to influence senior leadership in a matrixed org.
• Bias for action with structured thinking in ambiguous environments.

Responsibilities

• Define monetisation strategy and global framework for commissions and fees across markets.
• Lead pilots, track performance, and scale successful models.
• Voice merchant partners and drive sustainable growth and fair value capture.
• Standardise processes across regions while understanding market landscapes.
• Operationalise strategy with playbooks, negotiation frameworks, and governance.
• Collaborate with Engineering/Product to roadmap monetisation and automation.
• Act as global DRI for merchant monetisation and benchmarking.
• Assemble cross-functional teams to drive decisions and governance.
• Own ambitious monetisation OKRs and governance structures.

Skills

8+ years experience

Job description

Deliveroo is seeking a Senior Strategy & Operations Manager to lead merchant monetisation strategy across markets, shaping commission structures, fees, and pricing. You will partner with commercial, product, and finance to design scalable models and playbooks that drive growth and profitability.

With 8+ years in strategy/ops, you will influence senior stakeholders, build scalable processes, and guide the monetisation roadmap in a fast-moving, three-sided marketplace.