Global Meetings & Events Training Excellence Lead

Emota; Manchester; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Volunteer days

Enhanced annual leave (buy/sell)

Company pension

Life and health insurance

Job summary

Emota is seeking an experienced Meetings and Events Operational Excellence Training Lead to drive onboarding, training, and development for global teams. You will partner with stakeholders to ensure every team member gains the skills and support needed to deliver exceptional client experiences.

The role supports best-practice learning programmes, operational excellence, and a long-term training strategy across meetings and events.

Qualifications

• 7+ years of corporate meetings and events experience within an agency setting.
• Experience in training, onboarding, learning and development.
• Experience delivering engaging training programmes for varied audiences.
• Strong stakeholder management and communication skills.
• Experience supporting employee development and retention.

Responsibilities

• Lead onboarding plan for new hires and ensure structured transitions into teams and client accounts.
• Create and deliver skills training programmes across operational, client and leadership capabilities.
• Manage global training plan, calendar, communications and priorities.
• Support teams with critical training needs with tailored development.
• Guide line managers on skills development and coaching best practices.
• Maintain attendance records for audit and reporting purposes.
• Ensure training is adapted for in-person, remote, and global audiences.
• Collaborate with senior leaders to shape wider training strategy.
• Partner with People team to align training with broader learning projects.

Skills

Meetings & events experience

Training & onboarding

Stakeholder management

Microsoft Office

Project management

Remote/global collaboration

Travel flexibility

Tools

MS Office

Job description

Emota is seeking an experienced Meetings and Events Operational Excellence Training Lead to drive onboarding, training, and development for global teams. You will partner with stakeholders to ensure every team member gains the skills and support needed to deliver exceptional client experiences.

The role supports best-practice learning programmes, operational excellence, and a long-term training strategy across meetings and events.