Global Medical Imaging Installation & Service Engineer

KaneHR; Brownhills, Birmingham; On-site; GBP 38,000 - 60,000; Full time

Job summary

KaneHR is seeking an organised Installation and Service Engineer based in the UK to lead installations, preventive maintenance and breakdown support for our client’s X-ray systems. The role requires extensive travel to international destinations and collaboration with healthcare and research professionals.

You will perform handover, acceptance testing, fault diagnosis and timely service reports, ensuring QA compliance and high customer satisfaction across medical and life science equipment.

Qualifications

• Clear and confident communication to physicists, scientists and medical specialists
• Strong written and verbal English language skills
• Associate degree or higher required
• Good IT skills with Windows OS and Office applications
• Proven experience in a service environment
• Clean Driving License
• Must be self-motivated and able to work under pressure
• Must have a passion for travel and willingness to visit other countries

Responsibilities

• Installations including handover and acceptance testing per QMS on medical and life science equipment
• Provide prompt and professional engineering support for therapy and life science systems worldwide
• Fault diagnosis and defect rectification; assist in production/in-house work when necessary
• Maintain accurate service records and complete travel and expense documentation
• Provide front-line helpdesk support via telephone and remote access; manage and close tickets timely
• Ensure timely completion of customer tickets and contribute to CAPA and Zero Defects initiatives

Skills

Communication skills

English language

IT skills

Service experience

Travel willingness

Driving license

Education

Associate degree or higher

Job description

KaneHR is seeking an organised Installation and Service Engineer based in the UK to lead installations, preventive maintenance and breakdown support for our client’s X-ray systems. The role requires extensive travel to international destinations and collaboration with healthcare and research professionals.

You will perform handover, acceptance testing, fault diagnosis and timely service reports, ensuring QA compliance and high customer satisfaction across medical and life science equipment.